Shift Supervisor

Shift Supervisor

Full-Time 40500 - 49500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead shifts, train team members, and ensure exceptional guest service.
  • Company: Join the vibrant team at Hungry Jack's, where careers are better!
  • Benefits: Competitive pay, staff discounts, and flexible hours to fit your lifestyle.
  • Other info: Opportunities for career advancement and nationally accredited qualifications.
  • Why this job: Make a difference in your community while developing leadership skills.
  • Qualifications: Experience in retail or hospitality and a passion for coaching.

The predicted salary is between 40500 - 49500 $ per year.

The Careers are Better at Hungry Jack's!

Reporting to the Restaurant Manager, you will play a vital role in the restaurant as a trainer, coach and mentor to crew level employees.

You will be responsible for bringing our values of "Guest Obsessed" and "People Power" to life, delivering exceptional service to our Guests and creating an environment that promotes safe working conditions for all.

Your responsibilities will include

  • Leading and supervising shifts to ensure smooth and safe operations.
  • Ensuring compliance with safety and operational standards.
  • Providing training and coaching to team members.
  • Role modelling outstanding guest service.
  • Supporting sales growth through exceptional service and suggestive selling.
  • Executing the National Marketing Plan to enhance customer experience.
  • Encouraging a culture of inclusiveness, trust, and accountability.

What's great about working at Hungry Jack's?

  • On-the-job training to develop your leadership skills.
  • Extensive leadership and succession training for career advancement.
  • Clear career pathways for promotion across our restaurant network.
  • Competitive pay and penalty rates.
  • Amazing staff discounts through our benefits platform, Jackpot.
  • Opportunities to complete nationally accredited qualifications in retail and hospitality.

We're looking for someone who has

  • Experience in retail or hospitality.
  • A passion for training, coaching, and mentoring team members.
  • A "Guest Obsessed" mindset and commitment to exceptional service.
  • Values that align with ours: People Power, 100% Guest Obsessed, Stronger Together, Make a Difference, and Growth Mindset.
  • High energy and a strong sense of urgency.

As an Equal Opportunity Employer, we believe the Burgers are Better when we all belong.

Give Back

At Hungry Jack's we don't just want to make our customers happy.

We also want to give something back to the community that supports us.

So be a part of something bigger, like make-a-wish, sports and community event sponsorships and volunteering.

Flexibility

With over 420+ restaurants in Australia, chances are you're not far from a Hungry Jack's in Australia.

And the hours we offer range from casual, part-time or full-time, varying from early morning to late at night.

So you can balance it with sports, and school commitments - and a hectic social life, of course!

Be Rewarded

Hungry Jack's staff perks include staff food discounts, service recognition, access to employee assistance programs and heaps of workplace flexibility.

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Shift Supervisor employer: OMKAR FOODS PTY LTD

At Hungry Jack's, we pride ourselves on being an exceptional employer, especially for the Restaurant Manager role in Mount Isa. Our vibrant work culture fosters a 'Guest Obsessed' mindset, empowering you to lead a dynamic team while enjoying competitive pay and management bonuses that reward your hard work. With extensive training and clear career pathways, you'll have the opportunity to grow within our expanding network, all while contributing to community initiatives and enjoying flexible working hours that fit your lifestyle.

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Contact Details:

OMKAR FOODS PTY LTD Recruitment Team

We think you need these skills to ace Shift Supervisor

Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Customer Service
Flexibility
Teamwork