Olympus is seeking a full-time Customer Operations Specialist - Service to join our Operations team at our head office in Notting Hill. You will be the primary contact for hospital customers, delivering high-quality support across phone, email and case management.
Reporting to the Customer Experience & Operations Manager, you will coordinate service requests, manage cases, support repairs and loan programs, and collaborate with internal teams to ensure outstanding outcomes and KPI achievement.
Customer Operations & Experience Specialist (Hybrid) in Notting Hill employer: Olympus Corporation
At Olympus, we pride ourselves on being an exceptional employer, offering a collaborative and high-performing culture that empowers our employees to make a meaningful impact in healthcare. Based in Melbourne, our team enjoys flexible work arrangements, comprehensive health and wellbeing initiatives, and a commitment to professional growth, all while contributing to innovative solutions that enhance patient care. Join us to be part of a purpose-driven organisation where your contributions are valued and recognised.
