At a Glance
- Tasks: Lead daily operations and ensure exceptional customer experiences at The Berkeley Hotel.
- Company: Join a vibrant team at The Berkeley Hotel, part of a larger hotel group.
- Benefits: Competitive salary, performance bonuses, and training opportunities for career growth.
- Other info: Dynamic work environment with real opportunities for career advancement.
- Why this job: Be a key player in creating memorable experiences and leading a passionate team.
- Qualifications: Management experience preferred, but enthusiasm and a desire to learn are key.
The predicted salary is between 42750 - 52250 $ per year.
We are looking for a friendly and enthusiastic person to join our team as a Duty Manager at The Berkeley Hotel. The Berkeley Hotel offers a state of the art Sports Bar with TAB and KENO facilities, an exciting gaming room and unrivaled customer service. The delightful Stamp Thai Restaurant is also on site.
We are looking for someone who has had management experience or someone who is looking to take on a Duty Manager role and progress their hospitality career. The Berkeley Hotel is part of a wider group with 14 hotels, offering real career development. We employ high performing and driven managers to ensure that we can deliver on our purpose: to provide exceptional customer experiences that leave a lasting impression in our community.
As Duty Manager, your role is crucial. You are to be a leader and a mentor to your fellow colleagues by setting the example of what it means to go 'above and beyond' to provide exceptional customer experiences. You will be responsible for all aspects of the hotel in order to achieve its smooth operation.
- Operational Excellence: Assist in the day-to-day operations, ensuring smooth and efficient workflows. From managing inventory to overseeing staff, you'll play a pivotal role in keeping the pub running like a well-oiled machine.
- Customer Service Champion: Be the face of hospitality! Foster a warm and welcoming environment for our patrons. Your exceptional customer service skills will ensure that every visit to our pub is a memorable experience and always met with fun and positivity.
- Team Leadership: Inspire and lead a team of enthusiastic individuals. Your leadership will be instrumental in maintaining a positive and motivated team, dedicated to delivering exceptional customer experience.
- Problem Solver Extraordinaire: Handle challenges and compliance with grace and creativity. Whether it's resolving customer issues or addressing operational hiccups, your problem-solving skills will be put to the test.
- Collaborative Spirit: Work closely with the General Manager and your support team to implement strategies for growth and improvement. Creatively contribute to venue promotions and offerings. Your insights and collaborative mindset will contribute to the overall success of our establishment.
We pay an excellent salary and generous performance based bonuses. We offer training and development opportunities in this role.
Duty Manager in Berkeley employer: O'Hara Hotels
Central Hotel in Blacktown is an exceptional employer, offering a vibrant work culture where team members are valued and supported. With a strong focus on career development and a commitment to delivering outstanding customer experiences, employees can thrive in a dynamic environment that encourages growth and fosters strong community ties. Join us for competitive salaries, a bonus scheme, and the opportunity to be part of a dedicated team that makes a real difference in our guests' lives.
