Remote Online Operations Manager for Member Services in Adelaide

Remote Online Operations Manager for Member Services in Adelaide

Adelaide Full-Time 62100 - 75900 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage events, member onboarding, and communication while supporting a growing team.
  • Company: Join Offshore Virtual Assistants, a trusted partner in HR and professional development.
  • Benefits: Flexible remote work, competitive pay, and opportunities for personal growth.
  • Other info: Dynamic role with a focus on teamwork and member engagement.
  • Why this job: Make a real impact in the HR sector while developing your skills.
  • Qualifications: Experience as a Virtual Assistant with strong organisational and communication skills.

The predicted salary is between 62100 - 75900 $ per year.

Offshore Virtual Assistants (OVA), a trusted Australian outsourcing partner, is supporting a membership-based organisation in the human resources and professional development sector, supporting senior HR professionals across Australia.

Our mission is to provide members with resources, networking opportunities, events, and a supportive community to help them succeed in challenging leadership roles.

Are you organised, proactive, and ready to make a real impact in a growing business?

We're looking for an Online Business Manager / Virtual Assistant to join our team, supporting our members and operations across Australia.

Responsibilities

  • Administration Tasks
  • Event Management
  • Manage event calendars and send reminders
  • Coordinate logistics including venues, food, and attendance tracking
  • Prepare event materials (name tags, run sheets, feedback forms)
  • Promote events across communication channels
  • Member Onboarding & Offboarding
  • Maintain and update member databases
  • Coordinate onboarding and activation of member benefits
  • Manage offboarding processes
  • Email & Diary Management
  • Manage shared inbox and ensure timely responses
  • Coordinate scheduling and appointments
  • Prepare weekly meeting agendas and summaries
  • Lead Generation & Social Media
  • Conduct Linked In outreach and engagement
  • Schedule and manage social media content
  • Follow up on enquiries and potential leads
  • Website Support
  • Update website content as required
  • Assist with SEO improvements
  • Member Communication
  • Prepare monthly updates and newsletters
  • Manage communication channels and member engagement
  • Coordinate onboarding sessions and track attendance
  • Systems & Tools
  • Microsoft 365 (Share Point, Forms, One Note, Planner, Outlook)
  • Mailchimp
  • Linked In
  • Survey tools (e. g., Survey Monkey)
  • Website platforms (e. g., Go Daddy)

Qualifications

  • Proactive and highly organised
  • Strong experience as a Virtual Assistant (preferably supporting an Australian business)
  • Detail-oriented with strong communication skills
  • Comfortable working with systems and improving processes
  • Takes ownership and follows through on tasks

Remote Online Operations Manager for Member Services in Adelaide employer: Offshore Virtual Assistants

At Offshore Virtual Assistants (OVA), we pride ourselves on being an exceptional employer, offering a dynamic work-from-home environment that fosters collaboration and innovation. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that values work-life balance, making it an ideal place for professionals in the mining and construction industry to thrive. Join us in Brisbane, where you can contribute to meaningful projects while enjoying the flexibility of remote work and a strong team-oriented atmosphere.

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Contact Details:

Offshore Virtual Assistants Recruitment Team

We think you need these skills to ace Remote Online Operations Manager for Member Services in Adelaide

Organisational Skills
Proactivity
Event Management
Database Management
Email Management
Diary Management
Lead Generation