At a Glance
- Tasks: Diagnose and repair Cummins engines at customer sites while providing top-notch service.
- Company: Join Cummins, a leader in innovative engine solutions with a supportive team culture.
- Benefits: Full-time hours, overtime pay, safety gear provided, and opportunities for professional growth.
- Other info: Dynamic work environment with potential for relocation and career advancement.
- Why this job: Make a real impact by solving complex problems and engaging with customers daily.
- Qualifications: Mechanical trades qualification and a valid WA driver's licence required.
The predicted salary is between 63000 - 77000 $ per year.
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Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems.
We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams.
We look to hire the best and then help you to become even better.
We are seeking an experienced **Technician - Field Service** to join our dynamic team based out of our coastal Bunbury branch, south of Perth in Western Australia.
In this role, you will diagnose and complete repairs to Cummins engines and related components at customer sites, while also supporting workshop repairs and other Cummins branches as required.
In this role, you will make an impact in the following ways
- Engage customers in a courteous and professional manner, anticipating needs and ensuring prompt, efficient service.
- Diagnose and complete repairs to Cummins engines and related components at customer sites using specialised tools, documented procedures and policies.
- Identify and prepare required parts and tools to complete repairs efficiently and to a high standard.
- Perform preventative maintenance activities in line with documented schedules and standards on engines and related components in the field.
- Escalate unresolved technical issues to more experienced Field Service Technicians and/or the Supervisor.
- Complete required documentation, including service worksheets, timesheets, warranty claims and quality documents, via handwritten forms or business system input screens.
- Identify additional service opportunities with customers and support a positive customer experience.
- Complete training in line with skill and business requirements.
- Maintain the service vehicle and tools for cleanliness and proper operation.
- Ensure adherence to all relevant Health, Safety and Environmental policies, procedures and legislation, reporting any issues or incidents to site management and your Supervisor.
- Complete in-workshop repairs as required and provide support to other Cummins branches when needed.
To be successful in this role you will need the following
- WA driver's licence
- Australian working rights
- Mechanical trades qualified as Heavy Diesel Mechanic or Mobile Plant Mechanic or Light Vehicle with Heavy Diesel experience.
- Cummins experience is not required however engine experience is desirable
- Safety Focused and the ability to work effectively in a team environment
Additional Information
- Full Time / 38 hours per week
- Overtime as required - Penalty rates paid for all work above 38 hours
- On Call Roster 2:6 weeks
- All your Safety equipment / PPE and uniforms are provided and laundered
- Domestic Relocation from across Australia _may_ be offered for the right candidate
- **_Local Valid Drivers License is required_**
To be successful in this role you will need the following
- Apprentice Trained Engine Technician (Cert III) or equivalent
- Basic level of workshop or field service experience required
- Basic level knowledge of and/or experience with engine products
- Heavy Vehicle Experience preferred
- HR License preferred
Critical Competencies
- **Health & Safety Fundamentals -** Champions proactive safety behaviours and actions to prevent injuries.
- **Diagnostics Application -** Troubleshoots issues, identifies failed components, and documents solutions.
- **Electronic Service Tool application -** Uses electronic tools to diagnose, maintain and resolve service issues.
- **Engine systems interaction -** Analyses electrical and mechanical system interactions to diagnose and repair effectively.
- **Product repair & maintenance -** Completes quality repairs and maintenance in line with guidelines and standards.
• **Service documentation -..** waste! chat???
- **Technical Escalation -** ...
- **...**
- **Values Differences -** Recognises the value...
**Job** Service
**Organization** Cummins Inc.
**Role Category** On-site with Flexibility
**Job Type** Technician
**Req ID**
**Relocation Package** No
**100% On-Site** No
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Hydraulic Technicians employer: Offshore Staff Assist
Cummins is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal workplace for Hydraulic Technicians in Bunbury. With a strong emphasis on learning and development, employees are encouraged to enhance their skills while enjoying a supportive environment that prioritises safety and teamwork. The coastal location offers a unique lifestyle opportunity, allowing you to balance work with the beauty of Western Australia.
