At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer experiences and achieve sales targets.
- Company: Join Officeworks, where our customers and team are at the heart of everything we do.
- Benefits: Enjoy flexible hours, generous discounts, and access to exclusive perks and development programs.
- Other info: Flexible roster with monthly days off and a commitment to mental health and wellbeing.
- Why this job: Be part of a supportive culture that celebrates diversity and empowers your career growth.
- Qualifications: Strong customer service skills and a passion for leading and developing a team.
The predicted salary is between 18.9 - 23.1 $ per hour.
About us
Bigger things happen at Officeworks! Our customers, our team and our community are our heart and soul. As a Retail Department Leader at our Orange store, you will be leading from the front, delivering amazing customer experiences. Dive into the daily hustle and bustle with positivity and determination, inspiring your team to go above and beyond.
About the role
Let your exceptional customer service skills shine by ensuring each customer leaves satisfied with their experience. Lead and motivate your team to achieve sales targets and KPIs. Train and develop your team to enhance their skills and performance. Master inventory management, ensuring stock levels are maintained. Craft a visually stunning and safe shopping experience. Collaborate with fellow leaders and departments to achieve overall store success.
About you
As a Retail Department Leader, you will:
- Be a solutions expert, listening actively to understand customer needs and offering complete solutions.
- Partner with the store leadership team to energise and motivate your crew, driving performance by connecting daily actions to meaningful customer outcomes.
- Mentor and train your team, sharing knowledge and building confidence.
- Keep the store looking sharp and well-stocked, ensuring every product is ready and available for customers.
Our culture
If you're searching for an organisation that's truly committed to its people, join Officeworks and let's make bigger things happen! We celebrate our teams' uniqueness by offering genuine team member benefits:
- Flexibility to keep things balanced to suit individual needs.
- Generous discounts across Officeworks and other Wesfarmers brands.
- Access to exclusive discounts and perks through our benefits program.
- Support during family expansion through our Growing Families Policy.
- Prioritisation of safety, mental health and wellbeing with access to our Employee Assistance Program (EAP).
- Flexible Public Holidays Policy for cultural or religious observances.
- Outstanding learning and development programs for career growth.
- Fantastic career opportunities across the broader Wesfarmers Group.
At Officeworks, we operate best when our team represents the communities we serve. We commit to providing a safe and supportive work environment and encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
Retail Department Leader employer: Officeworks
At Officeworks, we pride ourselves on being an exceptional employer that values our team and community. As a Retail Department Leader in our Orange store, you'll enjoy a vibrant work culture that fosters collaboration and personal growth, alongside generous benefits like flexible rosters, discounts across major brands, and comprehensive support for mental health and wellbeing. Join us to lead a passionate team, inspire customer satisfaction, and unlock your potential in a supportive environment where bigger things happen together.
