At a Glance
- Tasks: Connect with customers and provide tailored solutions in a fast-paced retail environment.
- Company: Join Officeworks, a leading retailer dedicated to customer service and community support.
- Benefits: Enjoy flexible hours, generous discounts, and access to exclusive perks.
- Other info: Be part of a supportive culture that values diversity and career growth.
- Why this job: Make a real difference by helping customers find the right products and solutions.
- Qualifications: Passion for customer service and teamwork; flexibility in availability is key.
The predicted salary is between 24.3 - 29.7 $ per hour.
About Us
At Officeworks, we bring big ideas at low prices to life for our customers, team, communities, and stakeholders. Founded in 1994 in Richmond Victoria, with more than 170 stores nationwide, a digital platform offering over 40,000 products, a national call centre and a dedicated business solutions team supporting micro, small and medium-sized businesses, we help Australians work, learn, create and connect, wherever and however they choose to shop. Our success is powered by more than 9,000 passionate team members. We are deeply committed to their safety, wellbeing, and career growth, while operating responsibly and giving back to the communities we serve.
About The Role
Do you enjoy connecting with customers and offering tailored solutions that make a real difference? Are you a natural problem-solver who thrives on helping others? Our Officeworks Cairns store is looking for energetic and motivated team members to join our teams working across the store including in replenishment, technology, print and create and customer service in a variety of casual roles from approx. November until early Feb 2027. These roles require flexibility across a range of operating hours on weekdays and weekends.
As a valued member of our team, you won’t just be helping customers, you’ll be delivering exceptional service by truly understanding their needs and providing expert advice across our wide range of products and services.
Our Store Team Members Are:
- Customer Champions: We’re passionate about delivering outstanding service.
- Solutions-Driven: With a proactive mindset, we guide our customers every step of the way.
- Product Experts: Our team has strong knowledge across our full range of products and services.
- Curious Listeners: We ask the right questions to get to know each customer’s unique needs.
- Team Players: We back each other up and communicate openly.
- Positive and Eager to Grow: With a can-do attitude and a willingness to learn.
About You
You are a customer focused individual, who is passionate about service and customer experience. Alongside this:
- You enjoy being around people and working in a team.
- You like being busy in a fast-paced environment.
- You enjoy taking responsibility and delivering on your commitments.
- You take pride in delivering a great customer experience.
- You're flexible with your availability, being able to work a variety of hours across weekdays and weekends.
Our culture
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
Benefits
- Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
- Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
- Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family.
- We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP).
- Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia.
- Take advantage of outstanding learning and development programs to support your career growth.
Peak Trade Team Members – Cairns QLD employer: Officeworks
At Officeworks, we pride ourselves on being an exceptional employer that values our team and community. As a Retail Department Leader in our Orange store, you'll enjoy a vibrant work culture that fosters collaboration and personal growth, alongside generous benefits like flexible rosters, discounts across major brands, and comprehensive support for mental health and wellbeing. Join us to lead a passionate team, inspire customer satisfaction, and unlock your potential in a supportive environment where bigger things happen together.
