At a Glance
- Tasks: Lead a dynamic retail team to deliver exceptional customer experiences and solutions.
- Company: Join Officeworks, where bigger things happen in a supportive and inclusive culture.
- Benefits: Enjoy flexible hours, generous discounts, and career growth opportunities.
- Other info: Embrace a vibrant work environment with a focus on wellbeing and community.
- Why this job: Be a leadership legend and inspire your team while making a real impact.
- Qualifications: Retail leadership experience and strong communication skills are essential.
The predicted salary is between 18.9 - 23.1 $ per hour.
Location: Mona Vale, NSW, AU
About us
Bigger things happen at Officeworks! Our customers, our team and our community are our heart and soul. As a Retail Department Leader (Coordinator) at our Mona Vale store, you will be leading from the front, delivering amazing customer experiences. You will dive into the daily hustle and bustle with positivity and determination, inspiring your team to go above and beyond.
About the role
- Let your customer service skills shine by being a solutions expert. Go beyond transactions. Listen actively, understand customer needs, and confidently offer complete solutions that make their experience exceptional.
- Partner with the store leadership team to energize and motivate your crew. Help unlock their potential and drive performance by connecting daily actions to meaningful customer outcomes.
- Lead with purpose by mentoring and training your team. Share your knowledge, build their confidence, and guide them to become trusted retail rockstars who deliver real value to every customer.
- Keep the store looking sharp and well-stocked. Ensure every product is ready and available so customers can find exactly what they need.
About you
- A solid track record in retail leadership, with a fierce passion for delivering exceptional customer experiences.
- Outstanding ability to communicate and forge connections with your team and customers alike.
- You are a leadership legend, building a team of retail rockstars who can take on any challenge.
- Ability to thrive in a fast-paced environment and juggle shifting priorities like a pro.
- Ready to dive in head first, never afraid to get your hands dirty to ensure everything is always running smoothly.
Our culture
If you're searching for an organization that is truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks. We celebrate our teams' uniqueness by offering genuine team member benefits:
- Flexibility to keep things balanced to suit your individual needs.
- Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
- Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
- Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family.
- Prioritising safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs.
- Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia.
- Outstanding learning and development programs to support your career growth.
- Fantastic career opportunities across the broader Wesfarmers Group.
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
Department Leader in Mona Vale employer: Officeworks Ltd
At Officeworks, we pride ourselves on being an exceptional employer that values our team members and the communities we serve. Located in Chadstone, VIC, our vibrant work culture fosters innovation and collaboration, offering generous benefits such as flexible working arrangements, exclusive discounts, and comprehensive learning opportunities. Join us to make a meaningful impact while enjoying a supportive environment that celebrates diversity and prioritises your growth.
