At a Glance
- Tasks: Lead and inspire a café team while delivering exceptional customer experiences.
- Company: Join a growing hospitality business that values great people and service.
- Benefits: Enjoy staff discounts, career progression, and a fun, fast-paced environment.
- Other info: Flexible roster from Wednesday to Sunday; perfect for those who thrive in busy environments.
- Why this job: Make a genuine difference in a vibrant café setting with opportunities for growth.
- Qualifications: Experience in hospitality leadership and strong customer service skills required.
The predicted salary is between 40500 - 49500 $ per year.
Are you a hands-on hospitality leader who loves great coffee and creating an outstanding customer experience? We’re looking for an enthusiastic and experienced Café Manager to join our team and take the lead in the day-to-day operation of our café within a busy restaurant environment. This is a fantastic opportunity for someone who enjoys being on the floor, leading a team, building a positive workplace culture and making sure every customer walks away having had a great experience.
About the Role
As Café Manager, you’ll be responsible for the smooth and efficient operation of the café, working closely with the broader restaurant management team. You’ll be responsible for:
- Leading, motivating and developing the café team
- Providing exceptional customer service and setting the standard for the team
- Managing staff rosters, breaks and daily staffing requirements
- Training and onboarding new team members
- Ensuring coffee standards are consistently maintained
- Monitoring stock levels and assisting with ordering and stock control
- Maintaining high standards of presentation, cleanliness and hygiene
- Managing customer enquiries and resolving issues professionally
- Ensuring venue policies, procedures and food safety requirements are followed
- Working closely with kitchen and restaurant management to ensure smooth service
- Opening and/or closing the venue as required
- Supporting the wider management team with the successful operation of the venue
About You
We’re looking for someone who is confident, energetic and enjoys leading from the front. You’ll ideally have:
- Previous experience in a Café Manager, Restaurant Manager, Supervisor or similar hospitality leadership role
- Experience with making coffees and other café beverages
- Strong knowledge of café and restaurant operations
- Excellent customer service and communication skills
- Experience leading and developing a team
- Strong organisational and time-management skills
- The ability to remain calm and make good decisions during busy service periods
- A positive, hands-on approach to management
- The ability to work independently as well as part of a broader management team
- Availability to work a flexible hospitality roster, operating Wednesday to Sunday.
Why Join Us?
We’re a growing hospitality business that values great people and great service. In return, we offer:
- A leadership role within a supportive hospitality team
- A fun and fast-paced working environment
- Opportunities for career progression
- Training and development opportunities
- Staff discounts and benefits
- A hands-on role where you can make a genuine difference
- The opportunity to be part of a growing Queensland hospitality business
Ready to take the next step? If you’re an experienced hospitality professional who is ready to lead a team, deliver exceptional service and help drive the success of a busy café operation, we’d love to hear from you! Apply now with your resume and tell us why you’d be a great fit for our team.
Café Manager: Lead, Train & Elevate Service in Brisbane employer: Officers Mess
Officers Mess in Brisbane is an exceptional employer that prioritises a vibrant work culture and employee development. With a focus on teamwork and customer satisfaction, you'll have the opportunity to lead a passionate team while enjoying benefits such as flexible rosters and ongoing training. Join us for a rewarding career where your contributions are valued and recognised in a dynamic café environment.
