At a Glance
- Tasks: Visit and advocate for vulnerable individuals, ensuring their rights and needs are met.
- Company: Join the Office of the Public Guardian, dedicated to protecting community rights.
- Benefits: Gain valuable experience, training opportunities, and make a real difference in people's lives.
- Other info: Identified role for Aboriginal and Torres Strait Islander applicants; flexible working conditions.
- Why this job: Empower vulnerable community members and advocate for their dignity and rights.
- Qualifications: No formal qualifications needed, just a passion for advocacy and community support.
The predicted salary is between 47250 - 57750 $ per year.
Community visitors are responsible for visiting children, young people and adults in accordance with functions outlined in the Public Guardian Act 2014. Community visitors make inquiries and observations into the standard and adequacy of services being provided to vulnerable people, and undertake advocacy, reporting and complaints on their behalf.
Key responsibilities:
- Conduct assigned visits and make robust and probative inquiries into the standard and adequacy of supports services being provided to the people staying at visitable locations.
- Assess the adequacy of information given to children, young people and adults being visited about their rights.
- Identify issues or concerns impacting the people you are visiting by seeking their views and wishes, making observations and inquiries or reviewing site documents.
- Advocate for and support the people you are visiting to resolve their issues or concerns, participate in decision making, and to make or refer complaints.
- Demonstrate an understanding of the legislative and regulatory frameworks which underpin the delivery of services to the people you are visiting.
- Demonstrate strong interpersonal skills including the ability to rapidly develop rapport and trust with diverse groups, resilience and maintaining professional boundaries.
- Demonstrate strong written and verbal communication skills including report writing and information technology literacy skills.
- Comply with confidentiality, information exchange and privacy provisions when accessing or sharing information.
- Maintain accurate, timely records to ensure compliance with record keeping and reporting requirements and to meet corporate governance standards.
- Attend and actively participate in all relevant training, team meetings, supervision sessions and professional development opportunities as required.
This role is designated as Identified. Under section 25 of the Anti-Discrimination Act 1991 (Qld), it is a genuine occupational requirement for the incumbent to be an Aboriginal person and/or Torres Strait Islander person.
Applicants to this role may have to provide confirmation of their Aboriginal and/or Torres Strait Islander heritage.
Qualifications and conditions:
- Possession of a current C class drivers' licence and a roadworthy motor vehicle registered in Queensland covered by Compulsory Third Party (CTP) insurance.
- A mandatory condition of this role is a Working with Children Check clearance (Blue Card).
- No formal qualifications are required for the position however a strong commitment to protecting the rights and interests of the most vulnerable members of our community is essential.
Applications to remain current for 12 months.
Community Visitor in Maroochydore employer: Office of the Public Guardian QLD
The Office of the Public Guardian QLD in Cairns offers a supportive and collaborative work environment, where employees are valued for their contributions to the community. With a strong focus on professional development and employee growth, this role provides opportunities to enhance your skills while making a meaningful impact in the lives of vulnerable individuals. Enjoy the unique advantage of working in a beautiful location, with a commitment to work-life balance and a culture that prioritises teamwork and respect.
Contact Details:
Office of the Public Guardian QLD Recruitment Team
