Team Leader Investigations in Melbourne

The Victorian Public Advocate is empowered by law to promote and safeguard the rights and interests of people with disability. The Public Advocate is supported by staff and volunteers at the Office of the Public Advocate (OPA), including guardians, policy and research officers, advice and education staff, legal officers, corporate and administrative staff, and more than 650 volunteers. We embrace diversity and strive to have a workforce that reflects the community we serve.

If you think you can do the job and would be a good fit for our organisation, we’d love to hear from you. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers. If you are considering taking on a challenging, rewarding role that allows you to make a noticeable difference in the lives of others, we look forward to hearing from you.

As team leader investigations, you will lead the investigations team at the Office of the Public Advocate. You will help protect people's rights through thorough investigations and clear reports. You will:

• manage complex and urgent investigations referred by the Victorian Civil and Administrative Tribunal or started by the Public Advocate
• oversee investigations and guide staff to prepare accurate reports for the tribunal and courts
• provide supportive leadership, coach staff and review their performance
• use data to share work fairly, track progress and resolve problems
• improve work practices and help your team meet legal duties and records requirements.

You would ideally hold a qualification in advocacy, disability, human rights, law or policy. You do not need a mandatory qualification. You should also have:

• substantial, recent experience in complex investigations, including planning, interviews, evidence analysis and formal reports
• strong knowledge of disability, relevant laws and Victoria's human services, including the NDIS, mental health and aged care systems
• staff management experience and skills in coaching others, setting priorities and managing workloads
• sound judgement, calm leadership and the ability to solve problems, handle sensitive conversations and build trust.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon.