Office of the Health Ombudsman QLD – George Street QLD
The Senior Assessment Officer is required to identify and manage high risk, serious matters, triage and assess health service complaints, and ensure the activities of the Assessment Unit are conducted in compliance with the Office of the Health Ombudsman (OHO) policies and procedures, as well as meeting legislative requirements.
The role will be required to maintain strong relationships with key stakeholders, including health service providers, the Australian Health Practitioner Regulation Agency (AHPRA) and other key government entities (such as, where necessary, the Queensland Police Service and/or the Crime and Conduct Commission).
The role will also be responsible for team support and mentoring/coaching and additional quality assurance accountabilities to support the Principal Assessment Officer, Manager Assessment, and the Director, Assessment and Resolution.
The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.
- Apply legislation and precedents, professional standards, codes of conduct and other formal guidelines to undertake robust and transparent administrative decision-making. Identify and mandate issues of public interest and
Senior Assessment Officer in Brisbane employer: Office of the Health Ombudsman QLD
The Office of the Health Ombudsman QLD in Brisbane offers a dynamic and supportive work environment where employees are valued for their contributions to improving health service delivery. As an Expert Advice Support Officer, you will benefit from professional development opportunities, a collaborative culture, and the chance to make a meaningful impact on community health outcomes. With a focus on transparency and accountability, this role provides a unique opportunity to engage with a diverse range of stakeholders while ensuring compliance and operational excellence.
Contact Details:
Office of the Health Ombudsman QLD Recruitment Team
