Student Complaints Officer - Trauma-Informed Resolution in Sydney

Student Complaints Officer - Trauma-Informed Resolution in Sydney

Sydney Full-Time On-site
O

Office of the Commonwealth Ombudsman's National Student Ombudsman (NSO) Complaints Team is seeking Complaints Officers at the APS 5 level in Sydney. You will engage with students and higher education providers to register, assess and resolve complaints using a range of dispute resolution tools.

The role requires strong curiosity, willingness to challenge ideas and energy, with experience in complaint handling or similar public-facing environments.

O

Contact Details:

Office of the Commonwealth Ombudsman Recruitment Team