At a Glance
- Tasks: Help locals navigate challenges and achieve outcomes while managing enquiries and casework.
- Company: Join the Badcoe Electorate Office team making a real difference in the community.
- Benefits: Competitive salary, diverse work, autonomy, and exposure to government and public policy.
- Other info: No prior experience needed; just bring your enthusiasm and dedication!
- Why this job: Make a genuine impact on local lives and engage with your community.
- Qualifications: Strong people skills, problem-solving abilities, and a passion for helping others.
The predicted salary is between 86648 - 96347 $ per year.
Do you thrive on helping people navigate challenges, solve problems and achieve outcomes? Are you organised, proactive and able to connect with people from all walks of life? The Member for Badcoe is seeking an outstanding Constituent Manager to join her close-knit team. This role offers the chance to make a real difference in the lives of local people by providing prompt, professional support.
About the Role
As Constituent Manager, you will be trusted to listen to people’s concerns, understand complex situations and work with the MP to help achieve practical outcomes. You will also help the MP identify emerging local issues and devise strategies that best support her community’s needs. This position combines customer service, advocacy, administration, community engagement and event co-ordination in a fast-paced and highly varied environment. Previous parliamentary or government experience is not required. We are looking for someone with sound judgement, excellent people skills and a demonstrated ability to help others.
- Manage constituent enquiries and casework from initial contact through to resolution
- Build and maintain productive relationships across all levels of government, as well as community groups and local businesses
- Write professional correspondence with ease
- Maintain accurate records and case notes using a CRM system
- Identify emerging community concerns, trends and opportunities
- Coordinate community forums, one-on-one meetings and outreach activities
About You
The ideal candidate will:
- Have a genuine interest in local people, the capacity to truly listen and a dedication to achieving practical outcomes
- Be comfortable engaging with people experiencing difficult or stressful situations
- Have excellent written and verbal communication skills, both externally and within the team
- Be highly organised and efficient
- Demonstrate strong problem-solving and critical-thinking skills, while showing initiative and sound judgement
- Be aware of current affairs and interested in local issues
- Embrace new technology and use AI tools to boost efficiency and service delivery
- Work collaboratively in a small team while also managing their own workload
What We Offer
The opportunity to make a genuine difference for local people, alongside the MP. Diverse and meaningful work where no two days are the same. Significant responsibility and autonomy within a supportive team. Exposure to the fast-paced world of government, current affairs and public policy. Salary of $86,648 - $96,347.
We welcome applications from candidates with diverse backgrounds and experiences who are passionate about serving the community. Applications should be received no later than Friday 8 November at 3pm.
Constituent Manager in Adelaide employer: Office of Jayne Stinson MP
Joining the Badcoe Electorate Office as a Constituent Manager means becoming part of a dedicated team that values community engagement and meaningful support. With a focus on professional development and a collaborative work culture, you'll have the opportunity to make a real impact in the lives of local residents while enjoying a diverse range of responsibilities. Located in Plympton, South Australia, this role offers significant autonomy and exposure to the dynamic world of government and public policy, making it an excellent choice for those passionate about serving their community.
Contact Details:
Office of Jayne Stinson MP Recruitment Team
