At a Glance
- Tasks: Provide high-level tech support and troubleshoot complex IT issues.
- Company: Join the NSW Office of the Director of Public Prosecutions.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Other info: Be part of a supportive team in a dynamic work environment.
- Why this job: Make a difference by ensuring smooth IT operations and mentoring others.
- Qualifications: Experience in IT support and strong problem-solving skills.
The predicted salary is between 66150 - 80850 $ per year.
2d ago , from NSW Office of the Director of Public Prosecutions
The Senior Service Desk Analyst is responsible for providing high-level technical support and ensuring the smooth operation of IT services.
This role involves troubleshooting complex issues, managing incidents, and providing guidance to junior staff.
Key Responsibilities
- Provide technical support for hardware and software issues.
- Manage and resolve incidents in a timely manner.
- Assist in the development and implementation of IT policies and procedures.
- Mentor and train junior staff members.
Requirements
- Proven experience in a similar role.
- Strong knowledge of IT systems and applications.
- Excellent problem-solving skills.
- Ability to work independently and as part of a team.
Benefits
- Competitive salary package.
- Opportunities for professional development.
- Supportive work environment.
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Senior Service Desk Analyst in Sydney employer: ODPP
The NSW Office of the Director of Public Prosecutions is an exceptional employer, offering a supportive work culture that prioritises the well-being of its employees and the witnesses they assist. Located in Lismore, this role provides unique opportunities for professional growth within the criminal justice system, alongside comprehensive training and development programs that empower staff to excel in their advocacy roles. Joining our team means being part of a dedicated organisation committed to making a meaningful impact in the community.
