Junior Support Analyst

Junior Support Analyst

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead exciting ERP projects, analyse customer needs, and implement tailored software solutions.
  • Company: Join Odoo, a fast-growing tech company with a fun and innovative culture.
  • Benefits: Attractive salary, office perks, and opportunities for rapid career growth.
  • Other info: Enjoy a vibrant work environment with coffee, snacks, and a supportive team.
  • Why this job: Be part of a dynamic team and make a real impact in diverse industries.
  • Qualifications: Bachelor's degree, software savvy, and strong communication skills.

The predicted salary is between 47250 - 57750 $ per year.

Get AI-powered advice on this job and more exclusive features. With a small team of smart people who like working hard and having fun too, we released the most disruptive enterprise management software in the world: Odoo. Fully open source, full-featured with apps like Accounting, HR, CRM, Manufacturing, and 4,000 more. Its online offer is 3 times more affordable than traditional competitors like SAP and Microsoft. Start a career with us. We offer you an extraordinary chance to learn and grow. Be involved with a very exciting product and a great team behind it.

Responsibilities

  • Join a vibrant and innovative team, working within an organisation that values independence, flexibility and personal growth.
  • Be the single point of contact for customers/clients, leading a project from beginning to end.
  • Analysing customer’s needs and business requirements.
  • Suggesting business flows before implementing agreed upon solutions.
  • Managing projects from A to Z, onboarding users on time and on budget.
  • Implementing our Odoo business software and delivering tailor-made training.
  • Steadily growing your expertise to provide customers with functional assistance.
  • Collaborating with Odoo's developers to execute specific customers' business requirements, as well as working with the sales team in pre & post-sales.
  • Supporting the growth of our partner network to become Odoo experts.

What's great about the job?

  • A full-time position with an attractive salary package and office benefits.
  • The opportunity to evolve with a great and fast-growing multinational company.
  • Get full responsibility on your projects.
  • Evolve quickly and learn a lot.
  • Explore large business scopes: CRM, manufacturing, accounting, inventory, HR, project management.
  • Coordinate with other Odoo departments: sales, developers, R&D.
  • Work with heaps of different customers and industries.
  • Coffee, tea, fruits and snacks provided at all times.

Requirements

  • Permanent working rights in Australia.
  • Bachelor degree or higher.
  • At ease with software & IT.
  • Excellent analysis and communication skills.
  • 1-3 years of relevant experience.
  • Genuine interest in software & IT.
  • Ability to master a complex product.
  • Deal with various industries.
  • A lot to learn.

Junior Support Analyst employer: Odoo

At Odoo, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the stunning Gold Coast. Our culture fosters independence and personal growth, allowing you to thrive while enjoying a perfect work-life balance. With no commission caps and a focus on collaboration, you'll have the opportunity to build meaningful relationships and advance your career in a supportive and innovative setting.

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Contact Details:

Odoo Recruitment Team

We think you need these skills to ace Junior Support Analyst

Analytical Skills
Communication Skills
Project Management
Customer Needs Analysis
Software Implementation
Training Delivery
Collaboration with Developers