Are you an experienced medical receptionist looking for your next step? We are seeking a confident, organised and proactive Medical Receptionist to join our friendly team at Ocean Shores Medical Centre.
This is an opportunity for someone who enjoys working in a busy general practice environment and is looking to take on additional responsibility, with the potential to step into a Second-in-Charge (2IC) role.
We are looking for someone who is not only experienced in medical reception but has the initiative, leadership skills and confidence to support the day-to-day operations of the practice.
Senior Medical Receptionist / 2IC
Ocean Shores Medical Centre | Ocean Shores NSW
Are you an experienced medical receptionist looking for your next step? We are seeking a confident, organised and proactive Medical Receptionist to join our friendly team at Ocean Shores Medical Centre.
This is an opportunity for someone who enjoys working in a busy general practice environment and is looking to take on additional responsibility, with the potential to step into a Second-in-Charge (2IC) role.
We are looking for someone who is not only experienced in medical reception but has the initiative, leadership skills and confidence to support the day-to-day operations of the practice.
About the Role
Working closely with the Practice Manager and reception team, your responsibilities will include:
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Managing front reception and providing a welcoming experience for patients.
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Appointment scheduling, patient enquiries and general administrative duties.
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Supporting and assisting the reception team with daily workflow.
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Assisting with staff coordination, training and onboarding.
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Helping maintain efficient reception processes and high standards of patient service.
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Assisting with Medicare billing, private billing and account management.
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Handling patient concerns and resolving issues professionally.
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Providing support to the Practice Manager with general operational and administrative tasks.
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Stepping into a leadership role and assisting with daily management of reception when required.
About You
Ideally, you will have:
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Previous experience in medical reception, preferably within a busy general practice.
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Strong knowledge of Medicare billing and general practice workflows.
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Experience with MedicalDirector and Pracsoft (highly regarded).
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Excellent communication and interpersonal skills.
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Strong organisational skills and the ability to prioritise competing demands.
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A calm, professional and solutions-focused approach.
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The ability to work independently, use initiative and take ownership of responsibilities.
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Leadership qualities and the confidence to support, guide and motivate a team.
Most importantly, we are looking for someone who wants to take ownership, contribute to the smooth running of the practice and grow into a leadership position.
Why Join Us?
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Join an established, community-focused general practice.
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Work alongside a supportive team of GPs, nurses and administrative staff.
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Opportunity to develop into a 2IC position.
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Varied and rewarding role with scope to take on additional responsibility.
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Friendly and supportive working environment.
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Contact Details:
Ocean Shores Medical Centre Recruitment Team
