Service Technician in Sydney

Service Technician in Sydney

Sydney Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Support our automated Customer Fulfilment Centre with maintenance and troubleshooting.
  • Company: Join Ocado Group, a leader in online grocery retail with innovative tech.
  • Benefits: Enjoy subsidised healthcare, discounts, and generous parental leave.
  • Other info: Flexible shifts in a dynamic environment with growth opportunities.
  • Why this job: Be part of a cutting-edge team that drives automation in grocery delivery.
  • Qualifications: Technical skills preferred; training provided for the right candidates.

The predicted salary is between 63000 - 77000 $ per year.

Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under Ocado. com.

We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million dollar Customer Fulfilment Centers (CFCs).

In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery via our local partner Coles.

About the Role

Join the team to support our Customer Fulfilment Centre in Wetherill Park, NSW, Australia.

Service Technicians play an important part in supporting the operation in our state of the art, automated Customer Fulfilment Centre, providing 1st response to engineering fault
conditions, reactive and planned maintenance activities as well as proactive improvement works.

The role is a shift position that will require working days, nights and weekends.

Flexibility in working hours is also necessary to support Ocado’s 24/7 operation.

The day to day for a Service Technician may involve

  • Carrying out planned maintenance across the site in an accurate, timely and safe manner ensuring maintenance procedures are followed
  • Update records of work activities, tasks carried out, parts used through stores and training given
  • Work closely with manufacturers, suppliers and internal departments in finding ways to improve process and increase machine reliability and performance
  • Respond to and diagnose equipment breakdowns, resolving issues and action repairs
  • Analyse data to find solutions to improve MHE performance, providing reports where necessary
  • Complete quality inspections to ensure work is completed to a safe standard
  • Work to and follow Health and Safety policies including those set by Ocado, Coles and Australian regulatory standards.

To seek guidance from the HS&E team where
there is uncertainty.

About You

  • Some technical ability and understanding relating to automation hardware and software would be preferred, but training can be given
  • A formal engineering related qualification would be advantageous
  • Demonstrable analytical skills with sound problem solving ability
  • Good communication and interpersonal skills, able to impart knowledge effectively
    to others
  • Good organisation skills, able to prioritis
  • This role involves working at heights using a variety of access equipment, so technicians need to be comfortable working at heights

What's In It for You

  • Subsidised Private healthcare.
  • Access to salary sacrifice schemes.
  • A range of amazing benefits, including Free Shares and Life Assurance.
  • Access to Discounts+.
  • 12 weeks paid primary parental leave and 6 weeks paid partner parental leave (once relevant service requirements complete).
  • Access to our Employee Assistance Programme.

Ocado is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.

*Applicants must have unrestricted working rights in Australia, as we are unable to offer visa sponsorship for this role.*

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Service Technician in Sydney employer: Ocado Group

Ocado Group is an exceptional employer, offering a genuinely flexible remote role for a Senior Payroll Specialist during a pivotal global transformation. With a strong focus on employee growth, you will have the opportunity to make a significant impact while enjoying benefits such as subsidised private healthcare, access to salary sacrifice schemes, and a supportive work culture that values diversity and inclusion.

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Contact Details:

Ocado Group Recruitment Team

We think you need these skills to ace Service Technician in Sydney

Technical Ability
Understanding of Automation Hardware and Software
Analytical Skills
Problem-Solving Ability
Communication Skills
Interpersonal Skills
Organisational Skills