Oakwood Epping Melbourne, part of The Ascott Limited, invites a motivated Guest Service Supervisor to join our Victoria property opening October 2026. You will lead Front Office operations, mentor the Guest Service team, and ensure exceptional guest experiences in line with Ascott standards.
You'll manage guest inquiries, complaints, and room-related processes, coordinate with departments, and help drive service excellence while maintaining operational accuracy and safety.
Guest Service Supervisor – Front Office Leader in Epping employer: Oakwood Epping Melbourne
Oakwood Epping Melbourne is an exceptional employer that prioritises its team and guests, ensuring every associate feels valued and heard. With a strong focus on employee growth, the company offers unique benefits such as extra leave for significant life events, global travel perks, and a supportive work culture that fosters career development within a rapidly expanding global hospitality business. Joining Oakwood means being part of a dynamic environment where no two days are the same, and your contributions directly impact the success of the property as it prepares to open in Q4 2026.
