Guest Service Agent in Maitland

Guest Service Agent in Maitland

Maitland Part-Time 19.8 - 24.2 $ / hour (est.) On-site
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At a Glance

  • Tasks: Be the friendly face of our resort, creating unforgettable guest experiences.
  • Company: Join Minor Hotels, a leading global accommodation provider with a vibrant culture.
  • Benefits: Enjoy flexible hours, exclusive hotel discounts, and career growth opportunities.
  • Other info: Dynamic team environment with plenty of perks and support for your growth.
  • Why this job: Kickstart your career in hospitality while making guests smile every day.
  • Qualifications: Customer service experience and a positive attitude are key.

The predicted salary is between 19.8 - 24.2 $ per hour.

As part of our front office team, you’ll be the first point of contact for our guests, delivering exceptional service and creating memorable experiences from check‑in to check‑out.

What’s on offer:

  • Casual and Part Time roles available at Oaks Cypress Lakes Resort
  • Work within a supportive and friendly team environment
  • Be part of a global hotel group with genuine career pathways

Qualifications:

  • Previous front office, reception, or customer service experience highly regarded
  • Strong communication and interpersonal skills
  • A team player with a positive, professional attitude
  • Flexibility to work a rotating roster including weekends and public holidays

Additional Information:

  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; we are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Guest Service Agent in Maitland employer: Oaks Hotels, Resorts & Suites

Oaks Port Douglas Resort is an exceptional employer that values its team members and fosters a warm, inclusive work culture. With a focus on employee growth and development, staff are encouraged to enhance their skills in the vibrant hospitality industry while enjoying the stunning surroundings of Port Douglas. The resort offers flexible working hours, competitive pay, and the unique opportunity to create memorable experiences for guests in a beautiful tropical setting.

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Contact Details:

Oaks Hotels, Resorts & Suites Recruitment Team

We think you need these skills to ace Guest Service Agent in Maitland

Customer Service
Communication Skills
Interpersonal Skills
Teamwork
Positive Attitude
Flexibility
Reception Experience