Guest Experience Agent

Guest Experience Agent

Full-Time 31500 - 38500 $ / year (est.) On-site
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At a Glance

  • Tasks: Create unforgettable experiences for guests from check-in to check-out.
  • Company: Join the Oaks Gold Coast Hotel, a leader in hospitality.
  • Benefits: Enjoy competitive pay, flexible hours, and a vibrant work environment.
  • Other info: Work in a dynamic team with opportunities for growth and development.
  • Why this job: Be the face of hospitality and make a real difference in guests' stays.
  • Qualifications: Customer-focused attitude and great communication skills required.

The predicted salary is between 31500 - 38500 $ per year.

Oaks Gold Coast Hotel is seeking a Full-Time Guest Service Agent to deliver outstanding guest experiences from arrival to departure.

You will guide guests through check-in/check-out, share local recommendations, and provide efficient assistance across the stay.

This role requires a customer-centric mindset, clear communication, and a professional presentation.

The position involves a rotating roster and availability across seven days, including weekends.

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Guest Experience Agent employer: Oaks Hotels, Resorts & Suites

Oaks Port Douglas Resort is an exceptional employer that values its team members and fosters a warm, inclusive work culture. With a focus on employee growth and development, staff are encouraged to enhance their skills in the vibrant hospitality industry while enjoying the stunning surroundings of Port Douglas. The resort offers flexible working hours, competitive pay, and the unique opportunity to create memorable experiences for guests in a beautiful tropical setting.

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Contact Details:

Oaks Hotels, Resorts & Suites Recruitment Team

We think you need these skills to ace Guest Experience Agent

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Customer Service Skills