As Store Manager, you'll report to the General Manager and Operations team. You'll be responsible for the overall performance of your store. You'll lead and develop your team, drive sales and customer service, and make sure the branch runs efficiently, safely and profitably, guided by our operational pillars of people, processes and systems. This is a hands-on role. You'll be on the floor serving customers, processing sales, and helping load purchased goods into customer vehicles.
Key responsibilities
Leading, supervising, training and rostering branch staff
Driving sales and delivering exceptional face-to-face customer service
Stock ordering, inventory control and stock management
Cash handling, EFTPOS and end-of-day processes
Implementing local marketing initiatives and maintaining branch presentation
Monitoring branch performance and financial results
Reporting to the General Manager and Head Office, and completing administrative tasks
Ensuring compliance with Workplace Health & Safety procedures
Maintaining high operational standards across the yard and shopfront
About you
Proven management experience in a retail or customer service environment
Strong leadership skills and experience developing a team
Financial management skills, including monitoring sales and costs
Stock management and ordering experience
Excellent communication and interpersonal skills
Basic POS and EFTPOS skills, plus good computer skills ("Word, Excel, Outlook")
Knowledge of landscaping products and installation methods (highly regarded, but training will be provided)
A Forklift (LF) and Front End Loader (LL) licence, or a willingness to obtain them
Moderate level of fitness and comfortable working outdoors in an active environment
Salaried leadership role
9-day fortnight
Supportive and friendly team environment
Ongoing training and development
About us
At Nuway Landscape Supplies, we're Queensland's trusted name in landscaping materials, from soil, sand and mulch to pavers, turf and retaining walls. We're family owned with 11 locations across the state, and we've built our reputation on friendly service, reliable advice and long-term relationships with tradies, landscapers and DIY customers. We're passionate about delivering exceptional customer experiences.
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Store Manager - Logan (Slacks Creek) in Brisbane employer: Nuway Landscape Supplies
Nuway Landscape Supplies is an excellent employer that values its team members and fosters a supportive work culture in the heart of Buderim. With a focus on customer service, employees enjoy opportunities for personal growth and development while working in a friendly, dynamic environment. Join us to be part of a long-standing local business that prioritises both employee satisfaction and community engagement.
