As Store Manager, you'll report to the General Manager and Operations team. You'll be responsible for the overall performance of your store. You'll lead and develop your team, drive sales and customer service, and make sure the branch runs efficiently, safely and profitably, guided by our operational pillars of people, processes and systems. This is a hands-on role. You'll be on the floor serving customers, processing sales, and helping load purchased goods into customer vehicles.
Key responsibilities
- Leading, supervising, training and rostering branch staff
- Driving sales and delivering exceptional face-to-face customer service
- Stock ordering, inventory control and stock management
- Cash handling, EFTPOS and end-of-day processes
- Implementing local marketing initiatives and maintaining branch presentation
- Monitoring branch performance and financial results
- Reporting to the General Manager and Head Office, and completing administrative tasks
- Ensuring compliance with Workplace Health & Safety procedures
- Maintaining high operational standards across the yard and shopfront
About you
- Proven management experience in a retail or customer service environment
- Strong leadership skills and experience developing a team
- Financial management skills, including monitoring sales and costs
- Stock management and ordering experience
- Excellent communication and interpersonal skills
- Basic POS and EFTPOS skills, plus good computer skills (Word, Excel, Outlook)
- Knowledge of landscaping products and installation methods (highly regarded, but training will be provided)
- A Forklift (LF) and Front End Loader (LL) licence, or a willingness to obtain them
- Moderate level of fitness and comfortable working outdoors in an active environment
- Salaried leadership role
- 9-day fortnight
- Supportive and friendly team environment
- Ongoing training and development
About us
At Nuway Landscape Supplies, we're Queensland's trusted name in landscaping materials, from soil, sand and mulch to pavers, turf and retaining walls. We're family owned with 11 locations across the state, and we've built our reputation on friendly service, reliable advice and long-term relationships with tradies, landscapers and DIY customers. We're passionate about delivering exceptional customer experiences.
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Contact Details:
Nuway Landscape Supplies Pavers & Walls Recruitment Team
