Nuvei (ANZ) seeks a Customer Support Specialist to deliver exceptional assistance to merchants for online and in-store payments. You will troubleshoot terminals, gateways, and integrations and manage cases within SLAs.
Work closely with Onboarding, Risk, Product, Engineering and Sales to optimize outcomes and merchant retention. English proficiency is essential, with a customer-first mindset and strong problem-solving skills.
Fintech Payments Support Specialist for Merchants in Sydney employer: Nuvei
At Nuvei, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Customer Support Specialist in our ANZ team, you'll enjoy opportunities for professional growth while delivering top-notch service to merchants across diverse payment solutions. With a commitment to inclusivity and employee empowerment, Nuvei ensures that you can thrive in your role and contribute meaningfully to our mission of transforming payment processing globally.
