People Experience & Scheduling Coordinator
Rockhampton | 38 Hours Per Week | Full-Time
At Nurse Next Door Rockhampton, our purpose is to Make Lives Better® through compassionate, relationship-based care. We are a team of "heart-led hustlers" dedicated to our Happier Ageing® philosophy, seeking an organised and friendly People Experience & Scheduling Coordinator to join our growing team.
About the Role:
- Full Time position (38 hours per week)
- Based in our Rockhampton office
- Coordinate caregiver rosters to deliver "the perfect match" for our clients
- Assist with schedule changes and dynamic shift coverage, including urgent gaps and forward-planning
- Manage job advertisements, screen candidates, and lead "Discovery Day" onboarding sessions
- Conduct regular check-ins with our Caregivers to build rapport and drive retention
- Communicate meticulously with staff and clients regarding roster updates
- Maintain accurate records, scheduling documentation, and daily administration
- Work closely with the leadership and care team
About You:
- Minimum 2+ years of experience in scheduling, administration, rostering, or recruitment is required
- Excellent computer skills are a must (G-Suite/Google Workspace experience highly regarded)
- Intermediate level computer skills proficiency is essential for this role
- Organised with strong attention to detail
- Able to manage competing priorities calmly and professionally
- Warm, friendly, and confident communication skills
- Positive attitude and willingness to learn
- Experience in aged care, disability, healthcare, or community services highly regarded
What We Offer:
- Flexible family-friendly working arrangements
- Supportive and inclusive team culture
- Ongoing training and development
- Meaningful work where you help support people in your local community every day
- Career growth and salary increase potential as the business expands
Mandatory Requirements:
- Current QLD Driver's Licence and reliable vehicle
- Have or willingness to obtain:
- Working With Children Card (Blue Card)
- NDIS Worker Screening Card (Yellow Card)
- NDIS Worker Orientation Module Completion
At Nurse Next Door, we don't just provide home care; we admire people and seek to make a difference in everything we do. Join a passionate team committed to delivering exceptional support across Rockhampton.
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Scheduling and Recruitment Coordinator employer: Nurse Next Door
Nurse Next Door is an exceptional employer that prioritises meaningful relationships and compassionate care, making it a standout choice for Registered/Enrolled Nurse Care Ambassadors. With flexible working arrangements, above award pay rates, and a strong commitment to ongoing training, employees are empowered to grow within a supportive, family-owned environment that values their contributions. Join a team dedicated to transforming home care through the Happier Ageing philosophy, where your passion for making lives better truly makes a difference.
