At a Glance
- Tasks: Coordinate care for seniors, ensuring seamless communication and high-quality service delivery.
- Company: Join Nurse Next Door Bayside, a leader in compassionate aged care services.
- Benefits: Flexible work arrangements, competitive pay, professional development, and wellbeing support.
- Other info: Supportive team culture that values respect, inclusivity, and collaboration.
- Why this job: Make a real difference in the lives of older adults while growing your career.
- Qualifications: Nursing qualification with experience in aged care or healthcare coordination.
The predicted salary is between 66150 - 80850 $ per year.
Nurse Next Door Bayside is a leading provider of compassionate, high-quality aged care services in Victoria. We are committed to enhancing the quality of life for older adults and their families by delivering personalised, person-centred care within our community. Our team is dedicated to supporting seniors to maintain their independence, dignity and wellbeing whilst fostering a culture of excellence, respect and innovation in all that we do.
About the role
We are seeking a dedicated and organised Care Co-ordinator RN Grade 4 to join our team at Nurse Next Door Bayside in Elsternwick, VIC. This is a full‑time position that plays a vital role in the coordination and delivery of aged care and disability services to our clients. As Care Co-ordinator, you will be the central point of contact between clients, their families, healthcare providers and our care team, ensuring seamless communication and continuity of care. This position is essential to maintaining our high standards of service delivery and client satisfaction within the aged care sector.
Key responsibilities:
- Scheduling and coordinating care visits, ensuring optimal allocation of resources and timely delivery of services to clients.
- Acting as the primary liaison between clients, families, healthcare professionals and care staff, maintaining clear and compassionate communication.
- Conducting initial client assessments and care planning meetings to identify care needs and preferences.
- Managing client records, documentation and care plans in accordance with aged care regulations and organisational policies.
- Monitoring care quality and client satisfaction, addressing concerns promptly and escalating issues as necessary.
- Providing administrative support to ensure smooth operations of the care coordination function.
- Responding to client and family enquiries and requests in a timely and professional manner.
- Collaborating with the broader care team to ensure person-centred care delivery and positive client outcomes.
- Supporting the recruitment, onboarding and management of care staff as required.
- Maintaining confidentiality and adhering to privacy legislation and duty of care requirements.
What we're looking for:
- Nursing qualification or relevant healthcare background, preferably with experience in aged care and disability settings.
- Proven experience in care coordination, case management or a similar role within the healthcare or aged care sector.
- Strong organisational and time management skills, with the ability to manage multiple priorities and competing demands.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients, families and staff.
- Proficiency in electronic health records systems and computer-based scheduling software.
- Sound knowledge of aged care regulations, standards and best practice frameworks.
- Ability to work independently and as part of a collaborative team.
- Compassion, empathy and a genuine commitment to supporting older adults and enhancing their quality of life.
- Problem-solving abilities and sound clinical judgment in assessing care needs.
- Current First Aid and CPR certification is desirable.
- Ability to obtain and maintain a Working with Children Check and Working with Vulnerable Persons screening as required.
What we offer:
We are committed to supporting our employees with a comprehensive range of benefits and opportunities for professional growth. We offer flexible working arrangements where possible to support work‑life balance, competitive remuneration reflecting your experience and qualifications, ongoing professional development and training opportunities to enhance your skills and knowledge, and access to employee wellbeing programs and support services. We foster a supportive, collaborative workplace culture that values respect, inclusivity and teamwork. At Nurse Next Door Bayside, we believe investing in our people is essential to delivering exceptional care to our clients. We welcome applications from candidates of diverse backgrounds and actively encourage applications from those with experience in aged care. If you require any adjustments, reasonable accommodations or alternative formats of information at any stage of the recruitment process, please do not hesitate to contact us.
Care Co-ordinator RN Grade 4 in Melbourne employer: Nurse Next Door
Nurse Next Door is an exceptional employer that prioritises meaningful relationships and compassionate care, making it a standout choice for Registered/Enrolled Nurse Care Ambassadors. With flexible working arrangements, above award pay rates, and a strong commitment to ongoing training, employees are empowered to grow within a supportive, family-owned environment that values their contributions. Join a team dedicated to transforming home care through the Happier Ageing philosophy, where your passion for making lives better truly makes a difference.
