NTI Limited is seeking a Claims Dispute Resolution Technical Lead to champion our dispute resolution framework and guide complex complaints and disputes through IDR and EDR processes.
The role emphasizes technical leadership without people management, offering coaching and mentoring across the team to improve customer outcomes and regulatory alignment. Newcastle or Sydney locations available.
Dispute Resolution Lead: Complex Claims Expert in Sydney employer: NTI Limited
At NTI, we pride ourselves on being an exceptional employer, fostering a supportive and inclusive work culture that values individual contributions and perspectives. As a Technical Dispute Resolution Lead, you will have access to extensive professional development opportunities, a competitive incentive program, and the flexibility to balance your work and personal life. Our commitment to driving fair customer outcomes and continuous improvement ensures that you will play a vital role in shaping the future of dispute resolution within a dynamic and collaborative environment.
