NTI Limited in Newcastle‑Maitland is recruiting a Service Centre Consultant to handle high-volume inbound calls and emails with a customer-first approach. You will resolve issues, coordinate assistance with trusted partners, and provide essential administrative support while building a long-term corporate insurance career.
The role is a permanent full-time position, offering 38 hours per week with Tuesday to Saturday shifts, a 12‑week training program, and a path to hybrid work after six months
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Service Centre Specialist – Evenings & Weekends employer: NTI Limited
At NTI, we pride ourselves on being an exceptional employer, fostering a supportive and inclusive work culture that values individual contributions and perspectives. As a Technical Dispute Resolution Lead, you will have access to extensive professional development opportunities, a competitive incentive program, and the flexibility to balance your work and personal life. Our commitment to driving fair customer outcomes and continuous improvement ensures that you will play a vital role in shaping the future of dispute resolution within a dynamic and collaborative environment.
