NTI Limited is seeking a customer service superstar for evening and overnight shifts. This permanent full-time role is 38 hours per week, with a 12:00pm–10:00pm roster, plus a 10-hour overnight block several weeks per year.
You’ll be the calm in the storm for customers needing help, delivering real conversations instead of scripts. After a 12-week training period, you’ll have a hybrid arrangement with 50% work-from-home on dedicated days.
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Evening & Overnight Service Centre Advisor employer: NTI Limited
At NTI, we pride ourselves on being an exceptional employer, fostering a supportive and inclusive work culture that values individual contributions and perspectives. As a Technical Dispute Resolution Lead, you will have access to extensive professional development opportunities, a competitive incentive program, and the flexibility to balance your work and personal life. Our commitment to driving fair customer outcomes and continuous improvement ensures that you will play a vital role in shaping the future of dispute resolution within a dynamic and collaborative environment.
