Customer Retention & Growth Lead in Sydney

Customer Retention & Growth Lead in Sydney

Sydney Full-Time 75600 - 92400 $ / year (est.) On-site
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At a Glance

  • Tasks: Own and nurture high-value client portfolios while driving retention and growth strategies.
  • Company: NT Partners, a dynamic firm located in Sydney CBD.
  • Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
  • Other info: Join a supportive team focused on innovation and client satisfaction.
  • Why this job: Make a real impact by enhancing client relationships and driving business success.
  • Qualifications: Experience in account management and a passion for customer retention.

The predicted salary is between 75600 - 92400 $ per year.

NT Partners is seeking a Customer Retention Manager in Sydney CBD to own and nurture a portfolio of high-value clients.

This on-site role focuses on retention, account management, and strategic cross-selling within existing accounts.

You will monitor usage and transaction trends, run regular business reviews, and implement proactive retention plans to minimize churn while expanding account value.

Customer Retention & Growth Lead in Sydney employer: NT Partners

At NT Partners, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. As an MSP located in a vibrant tech hub, we offer competitive benefits, ongoing professional development opportunities, and a supportive environment where you can grow your skills while making a meaningful impact on our clients' success. Join us to be part of a team that values expertise and encourages mentorship, ensuring that every member has the chance to thrive.

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Contact Details:

NT Partners Recruitment Team

We think you need these skills to ace Customer Retention & Growth Lead in Sydney

Client Relationship Management
Account Management
Strategic Cross-Selling
Data Analysis
Business Review Facilitation
Retention Strategy Development
Churn Minimisation