At a Glance
- Tasks: Provide front-line customer service and administration support at the reception desk.
- Company: Join the Rural Fire Service, a passionate community dedicated to protecting NSW.
- Benefits: Attractive salary, 4 weeks annual leave, fitness access, and ongoing professional development.
- Other info: Dynamic workplace with opportunities for growth and a supportive environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Customer service experience and ability to work collaboratively in a team.
The predicted salary is between 81376 - 81376 $ per year.
Attractive annual salary $46,176 - $81,376 p.a. plus 12% superannuation.
Location: Sydney Olympic Park, NSW RFS State Headquarters.
Join Our Team: Protect, Serve, and Make a Difference! We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW. When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies.
What you’ll be doing:
- This position provides front line customer service via the reception/front desk switchboard.
- Providing efficient, accurate reception and administration services to both internal and external stakeholders as the first point of contact for the organisation.
To thrive in this role, you will have:
- Proven customer service experience providing accurate information whilst operating a busy switchboard and front of house reception visitor desk.
- A high level of customer service to both internal & external stakeholders.
- Ability to work collaboratively as part of a small team providing administration support.
- Willingness & availability to work weekends during periods of high operational experience.
Why work for us?
- Attractive leave entitlements including 4 weeks annual leave per year, plus more.
- Free access to our Member Assistance Program (MAP) for all RFS members and their immediate family.
- Salary packaging options available.
- One ‘Agreed Absence’ leave day per calendar month.
- Ongoing learning and professional development programs.
- Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools.
You’ll also get to enjoy:
- Easy access to Sydney Olympic Park Train Station, bus services and parking facilities.
- Local eateries and childcare facilities.
- Sydney Olympic Park Entertainment and Sports Precinct.
Please submit your application no later than 11:55pm Wednesday 11 November 2026.
Important recruitment Information:
- A recruitment (talent) pool may be created through this recruitment process to fill future ongoing, temporary, casual and term, full time or part time opportunities.
- We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve.
- If you require an adjustment during the recruitment process, please include any details that you are comfortable sharing during the application process.
- The recruitment process may involve a range of assessment activities to determine your capabilities for the role.
- Additional checks for successful applicants will include referee checks and criminal history checks.
Receptionist employer: NSW Rural Fire Service
Joining the Rural Fire Service (RFS) as an Applications Support Analyst means becoming part of a dedicated team that values community service and environmental protection. With attractive benefits such as generous leave entitlements, professional development opportunities, and access to fitness programs, you will thrive in a supportive work culture that prioritises mutual respect and camaraderie. Located in Sydney Olympic Park, you'll enjoy easy access to transport, local amenities, and a vibrant entertainment precinct, making it an ideal workplace for those seeking meaningful and rewarding employment.
