Assistant Project Officer in Parramatta

The NSW Government is determined to make NSW a place where everyone has access to safe and secure housing, and where experiences of homelessness are rare, brief and non-recurring. Homes NSW is a division of the Department of Communities and Justice. It brings together the housing and homelessness functions of the Department of Communities and Justice, the NSW Land and Housing Corporation, Aboriginal Housing Office and key worker housing functions from across government all under one roof.

Assist in managing and implementing a range of projects across Homes NSW, to support and improve service delivery and optimise outcomes in the portfolio performance and stakeholder relations. The role applies asset management principles to develop Professional Service Briefs for Asset Sales, redevelopment and upgrade opportunities, and applies knowledge of Council Easements, Deeds of Licence, Access and Agreements to support service delivery.

What you’ll do:

• Conduct high-quality research and analysis to provide timely, well-considered advice, recommendations and resolutions on high-priority complaint matters.
• Govern, identify and appropriately elevate contentious and complex issues to mitigate operational, financial and reputational risks to Homes NSW.
• Demonstrate strong adaptability, effectively managing competing priorities in a fast-paced environment with critical deadlines.
• Build and maintain collaborative relationships with colleagues across Escalations, Housing Services, DCJ Legal and key stakeholders.
• Monitor and track progress to ensure information, evidence and PONs are delivered within NCAT-mandated timelines and Homes NSW procedures.
• Support and govern responses to preliminary Ombudsman enquiries, ensuring accuracy, consistency and timely delivery.
• Assist in preparing a range of project related documents including briefing notes, status updates, reports, budgets and discussion papers.
• Utilise and implement project management methodologies and processes in all projects.
• Assist in managing a range of projects to deliver initiatives to Homes NSW.

What we’re looking for:

• Relevant tertiary qualifications in a related discipline are desirable, or an equivalent combination of skills, knowledge, and practical experience, with a strong commitment to ongoing professional development.
• Strong written and verbal communication skills and stakeholder engagement.
• Understanding of project management practices.
• Understanding of asset management principles in the development of Professional Service Briefs for Asset Sales, Redevelopment and Upgrade opportunities.
• Understanding of Council Easements, Deeds of Licence, Access and Agreements as well as State and Local Government Policy in an asset management environment.

Essential requirements:

• Understanding of the Australian Building Codes, Australian Standards, Government or commercial probity and contracting standards.
• Current driver’s licence.
• Current White Card.

What We Offer:

• A challenging and rewarding career.
• Flexible, autonomous work environment.
• Competitive pay and conditions.
• Training and development opportunities to build and maintain capabilities.
• Health & Wellbeing and Employee Assistance Programs.

Applications close Sunday 20 September at 11:59pm AEST.

Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.