Senior Review Officer in Sydney

Senior Review Officer in Sydney

Sydney Full-Time 133348 - 146945 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Conduct complex reviews of child deaths and prepare impactful reports.
  • Company: Join the NSW Ombudsman, ensuring fairness in government services.
  • Benefits: Competitive salary, flexible working options, and a supportive team culture.
  • Other info: Opportunities for career growth and a commitment to diversity and inclusion.
  • Why this job: Make a real difference in the lives of vulnerable children and families.
  • Qualifications: Experience in case reviews and strong communication skills required.

The predicted salary is between 133348 - 146945 $ per year.

Location: Sydney CBD with hybrid and flexible working options.

Employment: Ongoing or Temporary

Salary Range: Up to $166,786. Package includes salary ($133,348 - 146,945), employer's contribution to superannuation and annual leave loading.

About the NSW Ombudsman

Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight.

The Role

The Child Death Review Unit (CDRU) is responsible for the statutory functions of Parts 5A and 6 of the Community Services (Complaints, Reviews and Monitoring) Act 1993 (CS CRAMA). This work also contributes to the Ombudsman’s broader monitoring and review of the delivery of community services in CS CRAMA.

The Ombudsman’s child death review functions include:

  • Convening and supporting the NSW Child Death Review Team (CDRT) to maintain a register of all child deaths in NSW, classify those deaths according to cause, demographic criteria and other relevant factors, identify trends and patterns relating to those deaths, undertake research, and make recommendations that may assist in preventing child deaths (Part 5A).
  • Reviewing the deaths of children in circumstances of abuse or neglect, and the deaths of children in care or detention, focusing on identifying practice and systems issues that may contribute to deaths, or that may expose other children to risks in the future (Part 6).

The Senior Review Officer (SRO) undertakes complex reviews of the deaths of children, prepares reports and correspondence, and ensures the integrity of data collection in relation to the deaths of children. The SRO also conducts and assists with projects or initiatives aimed at preventing or reducing the likelihood of child deaths, and related issues. The SRO contributes to preparation of statutory reports and relevant education and engagement initiatives.

About you

You will have substantial experience in conducting case reviews and analysing complex matters, including identifying systemic issues through the examination of records, policies and legislative requirements. You will be an excellent written and verbal communicator, with the ability to prepare complex correspondence and reports, work effectively both independently and as part of a team, and demonstrate strong leadership and supervisory capability. You will also bring relevant experience or knowledge across sectors such as community services, health or government, supported by a tertiary qualification in a relevant discipline (or equivalent working experience). You will have a current WWCC clearance issued from the Office of the Children’s Guardian. You will have strategies in place to support your own wellbeing and are willing to participate in the office’s wellbeing program.

What can we offer?

  • Competitive salary and future growth opportunities within NSW Ombudsman.
  • Flexibility and the capacity to work in a hybrid way.
  • Work life balance with a 35-hour work week.
  • Close to public transport - office is adjacent to Town Hall Train Station.
  • Great team environment and culture including professional supervision on a team wellbeing strategy.
  • Access to Fitness Passport.
  • All temporary roles may have the opportunity for ongoing employment.

Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration.

The NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve. We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability. We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment.

The NSW Ombudsman has achieved Disability Confident Recruiter status, awarded by the Australian Disability Network. We are committed to continuing this journey through inclusive recruitment practices to ensure candidates have a positive experience in every step of the recruitment process.

Senior Review Officer in Sydney employer: NSW Ombudsman

The NSW Ombudsman is an exceptional employer dedicated to promoting fairness and accountability in government services, making a meaningful impact on the lives of the people of NSW. With a strong commitment to employee growth, competitive salaries, and a supportive work culture that values diversity and flexibility, our Sydney CBD location offers a vibrant environment with easy access to public transport and a focus on work-life balance. Join us to empower individuals and contribute to systemic improvements while enjoying a fulfilling career in a collaborative team setting.

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Contact Details:

NSW Ombudsman Recruitment Team

We think you need these skills to ace Senior Review Officer in Sydney

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Flexibility
Teamwork
Time Management