At a Glance
- Tasks: Provide high-level admin support and manage complaints for health practitioners.
- Company: Join the Health Professional Councils Authority, a key player in public health safety.
- Benefits: Enjoy hybrid work, flex leave, professional development, and fitness perks.
- Other info: Diverse and inclusive workplace with opportunities for all backgrounds.
- Why this job: Make a real difference in health regulation while growing your career.
- Qualifications: Experience in admin support and strong organisational skills required.
The predicted salary is between 102936 - 113579 $ per year.
We’re building a talent pool of great candidates interested in future opportunities with the Health Professional Councils Authority. Successful applicants will be considered for upcoming temporary and permanent, full-time and part-time roles across our Sydney CBD and Gladesville locations.
About this role:
The Program Officer, Regulation provides high level administrative services, including the case management of complaints to enable the Councils to meet their statutory requirements in regard to the regulation of health practitioners in NSW. Roles will be allocated responsibility in one or more areas, such as:
- Processing of complaints received by the Councils in relation to potential misconduct
- Managing health practitioners whose health is impaired
- Managing health practitioners whose professional performance is unsatisfactory
Crown Clerk 5/6, salary from $102,936- $113,579 plus Super and annual leave loading.
About you:
We are seeking motivated and committed individuals with:
- Demonstrated experience in providing high-quality administrative support to committees and delegates, preferably within a regulatory environment
- Well-developed organisational skills and proven ability to manage high volume workloads, to work autonomously and be proactive
- High level of understanding of confidentiality and privacy requirements; ability to be sensitive and discreet in a range of situations
Working at Health Professional Councils Authority:
The Health Professional Councils Authority (HPCA) is an executive agency of the NSW Ministry of Health. We play an important role in protecting the health and safety of the public by supporting the 15 NSW Health Professional Councils in managing complaints about NSW health practitioners.
Hybrid working arrangements, up to 2 days per week from home.
Flex leave, in addition to annual leave.
Fuel your professional growth with access to great learning and development opportunities, including LinkedIn Learning.
Employee support services for guidance and assistance, ensuring you thrive both personally and professionally.
Access to the Fitness Passport, encouraging a healthy lifestyle both in and out of the office.
Our commitment to Diversity and Inclusion:
At the HPCA we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.
Additional information:
- This recruitment will be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- For more information on applying visit the Ministry of Health Career portal.
- Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role.
Applications Close: Wednesday 28 October 2026 - 11:59pm.
Program Officer in Sydney employer: NSW Ministry of Health
At the Ministry of Health, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values collaboration, respect, and empowerment. Our commitment to employee growth is evident through tailored talent development programs and flexible work arrangements, ensuring that our team members can thrive both personally and professionally while contributing to the health of millions across New South Wales.
