At a Glance
- Tasks: Ensure safety and security in mental health services while supporting patients and staff.
- Company: Join the largest and oldest mental health facility in Australia.
- Benefits: Competitive salary, flexible hours, and opportunities for overtime.
- Other info: Opportunities for growth in a dynamic healthcare environment.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Security experience, strong communication skills, and a calm approach to challenges.
The predicted salary is between 33.13 - 33.13 $ per hour.
Help create a safe and secure environment across mental health services.
Work alongside clinicians, emergency services and a supportive security team.
Make a meaningful difference to patients, families, visitors and staff.
Protect people, manage risk and respond confidently to security incidents in a busy mental health environment.
Employment Type: Temporary (up to 15/11/2027) & Permanent Full and Part Time roles available.
Position Classification: Security Officer.
Remuneration: $65,703.25 per annum / $33.13 per hour (Base Rate/Salary).
Hours Per Week: up to 38 (opportunities for overtime and penalty rates may apply).
Location: Cumberland Hospital, North Parramatta.
Where you'll be working:
- Join Cumberland Hospital in North Parramatta, part of Western Sydney Local Health District (WSLHD) and NSW’s largest and Australia’s oldest mental health facility.
- You’ll work in an environment where safety, respect, teamwork and quality care are at the heart of everything we do.
- You’ll be part of a professional security service supporting patients, staff, visitors and contractors across a complex healthcare environment.
- Work alongside multidisciplinary clinical teams and key emergency service partners.
- Contribute to a safe, respectful and welcoming environment for everyone.
- Support a major mental health service serving local and broader Western Sydney communities.
- Be part of a workplace focused on innovation, collaboration and continuous improvement.
- Grow your skills within a large public health organisation committed to its CORE Values of Collaboration, Openness, Respect and Empowerment.
What you'll be doing:
- As a Security Officer, you’ll play a vital role in protecting people and NSW Health assets while responding professionally to security and safety risks.
- You’ll use sound judgement, strong communication and a calm approach to manage challenging situations.
- Monitor and operate security systems including CCTV, duress alarms and access control.
- Identify risks, undertake appropriate risk assessments and take timely action to maintain safety.
- Respond effectively to incidents including fire, duress, helipad retrieval and advanced life support situations.
- Work collaboratively with clinicians, police, fire services, emergency services and other stakeholders.
- Provide professional customer service while accurately documenting incidents and contributing to continuous improvement.
Ready to make a difference? Bring your security experience, physical fitness, professionalism and ability to de-escalate challenging situations to a role where your work directly contributes to safer healthcare environments.
Join Western Sydney Local Health District and be part of a team where your skills, contribution and commitment to safety matter.
License: Class 1A Licence as issued under the Security Industry Act 1997.
Qualification: Certificate II in Security Guarding and current First Aid Certificate.
Selection Criteria:
- NSW Driver Licence with excellent driving record (full or provisional class C).
- Excellent verbal and written communication and interpersonal skills.
- Demonstrated ability to manage and de-escalate difficult situations.
- Proven ability to work effectively within a multidisciplinary team.
- Demonstrated experience with electronic security systems such as access control and building management systems, CCTV monitoring, data entry, and radio communications.
- Ability to adapt and learn emerging security and IT systems.
- Experience in a customer service role, ideally involving access or traffic monitoring.
Applications Close: 1st November 2026.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply.
Security Officer in Sydney employer: NSW Health
St Vincent’s Hospital Sydney is an exceptional employer, offering a supportive work culture that prioritises compassion and community service. Located in the vibrant Darlinghurst area, employees benefit from competitive pay, not-for-profit salary packaging, and flexible working arrangements, including two days of remote work each week. With a strong focus on professional growth, staff have access to study leave, scholarships, and wellness programs, making it a rewarding place to build a meaningful career in healthcare.
