Administrative Officer (Level 3) in Sydney

This is an exciting opportunity to join the Ambulatory Care Business Unit (ACBU) as a part of the administrative team within the Women and Babies - Antenatal, Obstetrics and Gynaecology clinics at Royal Prince Alfred Hospital.

Royal Prince Alfred Hospital (RPAH) is the principal teaching hospital of the University of Sydney and offers speciality services from its main campus as well as from Institute of Rheumatology and Orthopaedics, Chris O’Brien Lifehouse and Dame Edith Walker Hospitals. RPAH is one of Australia's leading hospitals, providing an extensive range of diagnostic and treatment services. Its specialities include cardiology, obstetrics and gynaecology, cancer, respiratory medicine, neurology, liver and kidney transplants.

The Antenatal, Obstetrics and Gynaecology Clinics are dedicated to supporting women throughout their pregnancy journey and beyond, delivering compassionate, patient-centred care. In this dynamic role, you will work alongside a multidisciplinary team committed to providing the highest standard of care and service to our patients.

We are seeking motivated and skilled administrative professionals with excellent communication and organisational skills, who are passionate about delivering exceptional customer service. Experience in a healthcare setting and a strong patient-focused approach will be highly regarded. The successful applicant will be a proactive team member who thrives in a fast-paced environment and is committed to supporting positive patient experiences.

Whilst the position is within the Women and Babies ambulatory service, the role sits within ACBU, which manages the centralised workforce structure for all ambulatory care administrative staff across RPAH.

Ideal Candidate

• Previous customer service experience with the ability to demonstrate a high level of emotional intelligence.
• Ability to work independently with minimal supervision and collaboratively in a team environment.
• Excellent organisational skills with the capacity to work under pressure, maintaining attention to detail and meet deadlines.
• Practical experience with or understanding of Medicare billing in a public hospital.

Benefits and Perks!

• Allocated Day Off (ADO) each month, paid parental leave and annual leave loading.
• Opportunity for extra tax savings through Salary Packaging and Novated Leasing.
• Access to free courses, qualifications and coaching via Sydney Education.
• Access to confidential EAP counselling for staff and their families.
• Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2026_004).

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions.

If you require assistance, please advise the contact person at the time of your application.

Sydney Local Health District is committed to implementing the Child Safe Standards.