At a Glance
- Tasks: Be the friendly voice answering calls and assisting patients at Northern Beaches Hospital.
- Company: Join a passionate health service team dedicated to caring for the community.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Diverse workplace encouraging applications from Aboriginal and Torres Strait Islander backgrounds.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience with switchboards, strong organisational skills, and a positive attitude.
The predicted salary is between 35.77 - 35.77 $ per hour.
Be the first point of contact for Northern Beaches Hospital ensuring a professional and timely response to all calls made to the hospital.
Employment Type: Permanent Part Time
Position Classification: Telephonist Level 2
Remuneration:$34.37 - $35.77 per hour
Hours Per Week:16
Requisition ID: REQ703118
Whowe are
We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people.
We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible.
Our teams have meaningful, interestingand rewarding work everyday.
We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone.
There's a real sense of belonging here because we value and respect our patients, employees, and teams' voices.
You'll feel a real privilege being a trusted caregiver in our patients, their families, theircarers, and our communities' lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong.
We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discriminationand racism.
Where you'll be working
Northern Beaches Hospital - Bookings & Admissions Department.
What you'll be doing
As a hospital switchboard operator you are required to have excellent customer service skills and will be responsible for accurate and efficient response to all calls made to and from the NBH switchboard and emergency calls.
The switchboard at Northern Beaches Hospital operates 24 hours a day requiring candidates to work a 24hr rotating roster.
We are seeking proactive individuals to join our extraordinary team on a part time basis (16 hours per week), duties include:
- Operating hospital switchboard
- Answering incoming and outgoing calls
- Delivering assistance in a polite, clear, well-spoken and calm manner in all circumstances
- Contacting staff and emergency groups for code calls e. g. cardiac arrest and trauma groups
- Performing routine clerical duties as required by the Manager
- Providing an effective, efficient, timely and courteous service to patients, visitors, the public and staff who interact with the switchboard.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria
- Demonstrated Switchboard experience.
- Excellent organisational and time management skills, ability to prioritise tasks.
- Computer literacy (with accurate keyboard/data entry skills), database experience and attention to detail.
- Demonstrate a flexible work attitude and available to work a variety of shifts.
- Ability to work independently and as part of a team in a fast paced and challenging environment.
- #J-18808-Ljbffr
Switchboard Operator employer: NSW Health
St Vincent’s Hospital Sydney is an exceptional employer, offering a supportive work culture that prioritises compassion and community service. Located in the vibrant Darlinghurst area, employees benefit from competitive pay, not-for-profit salary packaging, and flexible working arrangements, including two days of remote work each week. With a strong focus on professional growth, staff have access to study leave, scholarships, and wellness programs, making it a rewarding place to build a meaningful career in healthcare.
