CNC2 Supportive Care – Complex Care and Frequent User Management Program in Parramatta

CNC2 Supportive Care – Complex Care and Frequent User Management Program in Parramatta

Parramatta Full-Time 135826 - 135826 $ / year (est.) On-site
N

At a Glance

  • Tasks: Lead a statewide initiative to improve care for patients with complex health needs.
  • Company: Join NSW Ambulance, committed to enhancing community health and wellbeing.
  • Benefits: Enjoy flexible work arrangements and a competitive salary package.
  • Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
  • Why this job: Make a real difference in the lives of vulnerable patients while advancing your nursing career.
  • Qualifications: Must be a Registered Nurse with at least five years of experience in relevant fields.

The predicted salary is between 135826 - 135826 $ per year.

Shape a high-profile, statewide clinical initiative. We support your healthy work-life balance with flexible work arrangements.

About the Opportunity

The Complex Care and Frequent User Management (CCFUM) Program is a statewide clinical initiative aimed at improving outcomes for patients with chronic and complex health conditions, including those who frequently present to NSW Ambulance.

The CNC2 Supportive Care is a senior clinician with advanced expertise in one or more of the following areas: palliative care, aged care, and chronic and complex care. This role is responsible for the strategic design, implementation, and evaluation of a supportive care model within NSW Ambulance that identifies and addresses the support requirements of older patients with complex healthcare needs and progressive life limiting illness that frequently present to NSW Ambulance.

This role plays a critical part in enhancing the quality, safety, and efficiency of care for an older vulnerable patient cohort, while supporting broader system integration and service optimisation across NSW Ambulance. This position is for a period up to twelve (12) months with possible extension.

About You

  • Registered Nurse with current Authority to Practice with at least five years post graduate nursing/midwifery applied in a mixed clinical environment and/or across a range of services.
  • Postgraduate nursing qualifications relevant to the speciality field, or evidence of working towards same or other qualifications or experience deemed appropriate.
  • At least 3 years full time equivalent experience working in the specialty fields of either palliative care, public acute, subacute, outpatient or community aged care, and/or chronic and complex care.
  • Experience working with psycho-socially vulnerable individuals who experience challenges engaging with health care providers.
  • Demonstrated understanding and experience of models of supportive care as they relate to patient outreach.

Additional Information

NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs. Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing. Eligibility lists and talent pools may be created and used to fill ongoing and temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.

Conditions

  • There is no entitlement to Transferred Employees Benefit (TEB) or travel allowance associated with this opportunity.
  • No NSW Ambulance accommodation is provided.
  • Employees currently undertaking an Extended Care Paramedic or Intensive Care Paramedic consolidation periods are eligible to apply however will need to complete all training and return of service obligations before accepting any relief/acting opportunities.
  • Employees currently undertaking a Special Operations Team (SOT) consolidation period are not eligible to apply for positions other than SOT positions.

Our Commitment

NSW Ambulance is committed to achieving a diverse workforce that reflects the communities we serve. All are welcome to apply, including women, Aboriginal People, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people living with a disability. We value the knowledge, skills, experiences, and perspectives that all people bring to our organisation, patients, communities, and workforce.

If you are an Aboriginal job applicant and wish to obtain more information about applying for a role with NSW Ambulance, please contact our Aboriginal Workforce Engagement Coordinator.

Child Safe Employment

NSW Ambulance is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Salary Range: $135,826 per annum - $138,534 per annum (Clinical Nurse Consultant Grade 2)

Employment Type: Temporary full time, Twelve (12) months with possible extension

Location: NSW Ambulance State Operations Centre, Sydney Olympic Park

Applications Close: 11:59 pm Sunday 30 August 2026

CNC2 Supportive Care – Complex Care and Frequent User Management Program in Parramatta employer: NSW Health

St Vincent’s Hospital Sydney is an exceptional employer, offering a supportive work culture that prioritises compassion and community service. Located in the vibrant Darlinghurst area, employees benefit from competitive pay, not-for-profit salary packaging, and flexible working arrangements, including two days of remote work each week. With a strong focus on professional growth, staff have access to study leave, scholarships, and wellness programs, making it a rewarding place to build a meaningful career in healthcare.

N

Contact Details:

NSW Health Recruitment Team

We think you need these skills to ace CNC2 Supportive Care – Complex Care and Frequent User Management Program in Parramatta

Communication Skills
Problem-Solving Skills
Teamwork
Organizational Skills
Adaptability
Time Management
Flexibility