Clinical Information Officer

We are looking for someone that is well organised, efficient, and has exceptional attention to detail with excellent verbal and written communication skills. Exceptional multitasking and workload management skills, with the ability to effectively balance competing priorities, respond to changing demands, and deliver high-quality outcomes within strict deadlines. Outstanding attention to detail, ensuring accuracy and consistency when managing clinical information, data entry, documentation, and system processes.

Excellent telephone and communication skills, with the ability to communicate professionally, courteously, and effectively with clinicians, patients, managers, and other stakeholders. Strong organisational and administrative capabilities, enabling efficient coordination of tasks, maintenance of records, and management of workflow in a busy healthcare setting. A commitment to providing exceptional customer service, demonstrating empathy, professionalism, and responsiveness when supporting patients, staff, and external clients. Excellent time management skills, with a proven ability to prioritise workloads, meet deadlines, and work independently while maintaining a high standard of accuracy and service delivery.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below:

• Previous clerical experience in a health environment.
• Computer skills including Microsoft Office suite and Outlook.
• Effective organisation and communication skills and the ability to effectively interact with internal and external health providers and customers.
• An understanding of medical records (both hard copy and electronic), and patient privacy.
• Demonstrated initiative and ability to problem solve, and the ability to work under pressure to meet deadlines and adapt to a changing environment.

If you’d like more details, we’re here to help.

Diversity, Culture & Inclusion

We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact **********@health.nsw.gov.au. We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

Aboriginal Workforce

More Than Just a Job – Why Work With Us?

• 12% superannuation
• Salary packaging and novated leasing via Annual leave with 17.5% leave loading (for full-time and part-time staff)
• One extra day off each month for full-time employees
• Work-Life Balance
• Flexible work options, including hybrid and varied hours (depending on the role)
• Paid maternity and parental leave
• Generous leave options like long service and carers leave

Grow Your Career

• Discounted gym membership through Fitness Passport
• Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
• Wellbeing programs that promote mental health, resilience, and balance

Additional Information

Child Safe Employment

South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Temporary Positions

For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.