At a Glance
- Tasks: Provide exceptional customer service and manage administrative tasks in a fast-paced environment.
- Company: Join a supportive and diverse team dedicated to making a difference in healthcare.
- Benefits: Flexible work options, generous leave, and wellbeing programs for a balanced life.
- Other info: Encouraging applications from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples.
- Why this job: Make an impact while growing your career in a dynamic and inclusive workplace.
- Qualifications: Strong communication skills and experience in managing competing priorities.
The predicted salary is between 42750 - 52250 $ per year.
The ideal candidate is a customer-focused and organised administrator who thrives in a fast-paced environment. You will have excellent communication skills, strong attention to detail, and the ability to manage competing priorities while delivering a high standard of service to patients, carers, visitors and stakeholders.
Selection Criteria
- Can you describe a time when you provided exceptional customer service to a patient, client or customer who was experiencing stress or anxiety? What was the outcome?
- Tell us about your experience managing administrative tasks while handling multiple competing priorities in a busy environment. How did you ensure accuracy and efficiency?
- This role requires handling confidential patient information. Can you provide an example of how you have maintained privacy and confidentiality in a previous role?
- Describe a situation where you identified an error in a record, booking or administrative process. What steps did you take to resolve the issue and prevent it from happening again?
Diversity, Culture & Inclusion
We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
More Than Just a Job – Why Work With Us?
- 12% superannuation
- Salary packaging and novated leasing via
- Annual leave with 17.5% leave loading (for full-time and part-time staff)
- One extra day off each month for full-time employees
- Work-Life Balance
- Flexible work options, including hybrid and varied hours (depending on the role)
- Paid maternity and parental leave
- Generous leave options like long service and carers leave
- Grow Your Career
- Discounted gym membership through Fitness Passport
- Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
- Wellbeing programs that promote mental health, resilience, and balance
Additional Information
Child Safe Employment
South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
Temporary Positions
For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.
Administration Officer (Lvl 2) - Admissions and Enquiries - Perm FT/PT or Casual in Bankstown employer: NSW Health
St Vincent’s Hospital Sydney is an exceptional employer, offering a supportive work culture that prioritises compassion and community service. Located in the vibrant Darlinghurst area, employees benefit from competitive pay, not-for-profit salary packaging, and flexible working arrangements, including two days of remote work each week. With a strong focus on professional growth, staff have access to study leave, scholarships, and wellness programs, making it a rewarding place to build a meaningful career in healthcare.
