Health and Security Assistant – Coffs Harbour

As a Health and Security Assistant - Security, you will be responsible for providing a safe and secure environment across hospital and health service facilities. Working as part of a multidisciplinary team, you will respond to security incidents, manage aggressive or challenging behaviours, attend duress situations and support the safety and wellbeing of patients, visitors and staff.

In addition to security responsibilities, you will contribute to maintaining a clean and safe healthcare environment by adhering to infection control practices, environmental cleaning standards and workplace health and safety requirements. This is a varied and hands-on role requiring professionalism, sound judgement and the ability to respond effectively in complex situations. The position operates on a seven-day rotating roster, including mornings, afternoons, nights, weekends and public holidays.

You are a reliable and resilient security professional who remains calm under pressure and is committed to providing a safe and respectful environment for everyone within the health service. You have experience managing challenging situations, including aggressive behaviours and emergency responses, and can confidently assess risks and take appropriate action when required. You are flexible, adaptable and able to follow direction while working collaboratively within a multidisciplinary team.

With excellent communication and interpersonal skills, you can effectively engage with staff, patients, visitors and members of the public from diverse backgrounds. You possess a strong understanding of workplace health and safety principles, infection prevention and control practices, environmental cleaning requirements and safe manual handling procedures. You are comfortable working in a healthcare environment, including having an understanding of and willingness to work in a morgue setting.

To be successful in this role, you will hold a current Class 1A Security Licence issued by the NSW Security Licensing & Enforcement Directorate (SLED), a current Senior First Aid Certificate and a current driver's licence. You bring a professional attitude, a commitment to safety and a genuine desire to support the delivery of quality healthcare services within a dynamic and rewarding environment.

What you'll be doing: Providing a safe and secure environment for staff, patients and visitors, and assisting clinical staff in the care and comfort of patients.

Diversity and Inclusion lies at the heart of how we recruit. Mid North Coast Local Health District is committed to building a diverse workforce that reflects and understands the community we serve. We are dedicated to fostering an inclusive workplace culture where everyone feels respected, valued and that they belong. As an equal opportunity employer, we welcome applications from candidates of all cultures, backgrounds, abilities, and experiences.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive for Category A positions prior to offer.