At a Glance
- Tasks: Lead a team to ensure quality assurance and provide expert legislative advice.
- Company: Department of Customer Service in NSW, committed to excellence and innovation.
- Benefits: Hybrid work environment, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role focused on improving service performance and risk management.
- Why this job: Make a real difference in regulatory matters while leading a high-performing team.
- Qualifications: Experience in legislative advice and strong leadership skills.
The predicted salary is between 63000 - 77000 $ per year.
The Department of Customer Service in NSW seeks a Duties Legislative Advice & Assurance Lead to drive a risk-based quality assurance program, provide expert technical advice on complex regulatory matters, and lead a high-performing team across Duties and related legislation.
You will balance technical judgement with practical service delivery in a hybrid work setting. This hands-on leadership role focuses on improving quality, risk management and service performance, with reporting to senior management.
Legislative Assurance Lead — Senior Technical Advisor in Wollongong city centre employer: NSW Government
The Department of Customer Service (DCS) is an exceptional employer, offering a dynamic work culture that prioritises collaboration and employee wellbeing. With flexible work arrangements, diverse career opportunities, and a commitment to inclusivity, DCS empowers its staff to thrive while making a meaningful impact on government services across NSW. Join us in shaping the future of customer service in a supportive environment that values your contributions.
