Administration Officer Level 3 in Sydney

Make a meaningful difference through culturally responsive community services. Support a multidisciplinary team delivering inclusive, client-focused care. Grow your career with Western Sydney Local Health District. Bring your administration expertise to a service that makes a difference. Manage competing priorities, support a multidisciplinary team and help deliver culturally responsive gambling support to diverse communities across NSW.

Employment Type: Temporary Full Time (up to 30th June 2027)
Position Classification: Administration Officer Level 3
Remuneration: $37.27 - $38.44 per annum
Hours Per Week: 38
Location: Cumberland

Where you'll be working:
Join Western Sydney Local Health District (WSLHD) at Cumberland Hospital, North Parramatta, a landmark mental health facility with a proud history of care and innovation. As NSW's largest and Australia's oldest mental health facility, Cumberland Hospital supports local and broader communities through services spanning primary to tertiary care. You will be part of the GambleAware Multicultural Service, a state-wide specialist service working with GambleAware providers to improve access to culturally responsive gambling counselling and support for culturally and linguistically diverse (CALD) individuals, families and communities.

What you'll be doing:
As the Administration Officer Level 3, you'll provide essential administrative, clerical and secretarial support that helps the GambleAware Multicultural Service operate efficiently and deliver a positive experience for clients, visitors and staff. Manage reception, telephone enquiries, correspondence, data entry, record keeping and general office support, ensuring accurate and timely service. Prepare agendas, take minutes, maintain action logs and assist the manager with day-to-day administrative requirements. Process routine transactions, roster changes, service requests, recruitment administration and patient-related information in accordance with relevant policies, procedures and delegations. Coordinate stationery and consumables, respond to enquiries, resolve routine issues and elevate matters appropriately. Support workplace health and safety, quality, accreditation and incident management processes, while helping maintain effective administrative systems and providing back-up support to colleagues when required.

Requirements:
Demonstrated experience providing secretarial and administrative support. Advanced organisational, time management and communication skills, both oral and written with high interpersonal skills in communicating effectively with senior personnel, managers, staff and clients from culturally and linguistically diverse backgrounds; experience in dealing with conflict and/or difficult behaviours. Demonstrated high level skills in computer program packages including MS Office, Iprocurement, HealthRoster and HPE Content Manager. Demonstrated experience in drafting correspondence, minute taking and supporting meetings and committees. Understanding of the concepts and requirements of confidentiality and privacy related to health issues and client information. Capacity to work autonomously and to undertake a diverse range of tasks demonstrating initiative, judgement and analytical skills and ability to meet deadlines. Ability to develop quality administrative procedures to improve work practices including the development and maintenance of a central filing system. Current Drivers Licence valid within Australia and willingness to use for work purposes.

Applications Close: 3rd November 2026.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard. Aboriginal and/or Torres Strait Islander people are encouraged to apply.