Concierge – Northern Beaches Hospital
Location: Sydney – Northern Beaches Hospital. Employment Type: Permanent, Part‐time. Hours: 23 per week. Salary: $34.94 – $36.10 per hour. Closing date: 31 July 2026.
What you'll be doing
Part‐time customer‐oriented receptionist at the concierge desk, the first point of contact for visitors, patients and staff. You will provide excellent customer service, answer enquiries, offer guidance, manage a busy area, and maintain patient confidentiality. The role requires working a minimum of four days per fortnight on a rotating schedule from Monday to Sunday, with flexibility for additional shifts to cover leave.
Qualifications
- Demonstrated ability to provide a high level of customer service in a frontline position or directly with the public.
- Experience addressing or de‐escalating unhappy customers.
- Understanding of patient confidentiality in a hospital setting.
- Ability to work flexibly across a rotating team and cover additional shifts.
- Entry level; local knowledge is a bonus.
- Category A NSW Health position requiring immunisation and screening.
Legal Statements
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
NSW Health is committed to implementing the Child Safe Standards.
Concierge at NSW Government in Sydney employer: NSW Government
The Department of Customer Service (DCS) is an exceptional employer, offering a dynamic work culture that prioritises collaboration and employee wellbeing. With flexible work arrangements, diverse career opportunities, and a commitment to inclusivity, DCS empowers its staff to thrive while making a meaningful impact on government services across NSW. Join us in shaping the future of customer service in a supportive environment that values your contributions.
