The Department of Customer Service in NSW seeks a Duties Legislative Advice & Assurance Lead to drive a risk-based quality assurance program, provide expert technical advice on complex regulatory matters, and lead a high-performing team across Duties and related legislation. You will balance technical judgement with practical service delivery in a hybrid work setting.
This hands-on leadership role focuses on improving quality, risk management and service performance, with reporting to senior
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Legislative Assurance Lead — Senior Technical Advisor employer: NSW Government
The Department of Customer Service (DCS) is an exceptional employer, offering a dynamic work culture that prioritises collaboration and employee wellbeing. With flexible work arrangements, diverse career opportunities, and a commitment to inclusivity, DCS empowers its staff to thrive while making a meaningful impact on government services across NSW. Join us in shaping the future of customer service in a supportive environment that values your contributions.
