Transport for NSW is seeking a customer service professional to join the team delivering support across phone, live chat and online channels. You will help internal and external customers with enquiries, transactions and system-based tasks from a busy contact centre in a NSW location such as Dubbo or Parkes.
The role requires adaptability to rotating shifts, with several day/evening windows, and the option to work from home for afternoon and evening shifts.
Multichannel Support Specialist — Remote and Rotating Shifts in Dubbo employer: NSW Government
The Department of Customer Service (DCS) is an exceptional employer, offering a dynamic work culture that prioritises collaboration and employee wellbeing. With flexible work arrangements, diverse career opportunities, and a commitment to inclusivity, DCS empowers its staff to thrive while making a meaningful impact on government services across NSW. Join us in shaping the future of customer service in a supportive environment that values your contributions.
