At a Glance
- Tasks: Provide frontline support for NAPLAN operations through phone and email enquiries.
- Company: Join the NSW Education Standards Authority in vibrant Sydney CBD.
- Benefits: Casual role with a Monday–Friday schedule and 7-hour workdays.
- Other info: Great opportunity to gain experience in a supportive educational environment.
- Why this job: Make a difference by supporting schools and stakeholders during NAPLAN.
- Qualifications: Strong communication skills and problem-solving abilities required.
NSW Education Standards Authority in Sydney CBD is seeking a Helpdesk Support Officer to deliver frontline support for NAPLAN operations.
This on-site role runs full-time during the contract period, with a Monday–Friday schedule and 7 hours per day.
You will handle phone and email enquiries, troubleshoot issues, maintain records across multiple systems, and provide accurate information to schools and stakeholders.
NAPLAN Helpdesk Support Officer (Casual, On-site) in Sydney employer: NSW Education Standards Authority
At the NSW Education Standards Authority (NESA), we pride ourselves on being an exceptional employer that fosters a collaborative and purpose-driven work culture. Located in the heart of Sydney's CBD, our refurbished offices offer a vibrant environment with flexible working arrangements, generous leave entitlements, and access to health and fitness benefits, ensuring our employees thrive both personally and professionally. Join us to make a meaningful impact on education across NSW while enjoying opportunities for growth and development within a supportive team of dedicated professionals.
Contact Details:
NSW Education Standards Authority Recruitment Team
