Technology Support Officer in Newcastle

Technology Support Officer in Newcastle

Newcastle Full-Time 58500 - 71500 $ / year (est.) On-site
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At a Glance

  • Tasks: Support teachers and students with ICT systems for smooth daily operations.
  • Company: Join the NSW Department of Education, the largest public education provider in Australia.
  • Benefits: Enjoy job security, career growth, and a supportive work environment.
  • Other info: Be part of a talent pool for future opportunities and diverse experiences.
  • Why this job: Make a real difference in students' lives while working in a vibrant school community.
  • Qualifications: Experience in technology support and a passion for helping others.

The predicted salary is between 58500 - 71500 $ per year.

The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people.

Technology Support Officers work within the school providing support for Information and Communication Technology (ICT) systems to ensure smooth day-to-day operation. Technology Support Officers provide support to teachers and students with technology-related issues and ensure that ICT services are operating at agreed levels by working collaboratively with other ICT staff.

West Wallsend High School is a proudly comprehensive 7-12 community-focused school, which supports and encourages students to achieve their full potential in an inclusive and caring environment based on the core values of respect, responsibility and excellence. The school is located on the land of the Pambalong of Awabakal Country on the western side of Newcastle as part of the Lake Macquarie North principal network and has an enrolment of almost 700 students. Students come from a wide range of socio-economic backgrounds with more than 18% of students identifying as Aboriginal and/or Torres Strait Islander. The school has seven inclusive education classes.

This is an Above Centrally Identified permanent non-teaching position established through school funds. The successful candidate’s continued appointment to this position will be subject to the continuity of this funding, the ongoing requirement for the role and the educational needs of the school. Should the funding or the requirement for the position cease, the officer will receive priority consideration for placement at an alternative location. When accepting the position the successful applicant will be indicating their acceptance of the terms and conditions attached to this appointment.

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees, neurodiverse people and people with disability. If we can make some adjustments to our recruitment/interview process to better help you shine, please contact the hiring manager using the contact details provided above.

Technology Support Officer in Newcastle employer: NSW Department of Education

The NSW Department of Education is an exceptional employer, offering a supportive work culture that values diversity and inclusion while providing flexible working arrangements in the vibrant location of Parramatta. Employees benefit from competitive salaries, generous leave conditions, and ample opportunities for career advancement within a dynamic environment dedicated to shaping the future of public education in New South Wales.

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Contact Details:

NSW Department of Education Recruitment Team

We think you need these skills to ace Technology Support Officer in Newcastle

Information and Communication Technology (ICT) Support
Technical Troubleshooting
Collaboration
Customer Service
Problem-Solving Skills
Communication Skills
Adaptability