At a Glance
- Tasks: Transform complex challenges into practical solutions through research and design.
- Company: Join SafeWork NSW, a leader in digital solutions and systems performance.
- Benefits: Gain valuable experience in a supportive environment with potential for career growth.
- Other info: Temporary full-time role with opportunities to engage with diverse stakeholders.
- Why this job: Make a real difference by improving user experiences and business processes.
- Qualifications: Experience in service design and strong communication skills are essential.
Safe Work NSW is seeking a Service Designer to join the Digital Solutions and Systems Performance team.
You will use research, discovery and evidence-based insights to translate complex challenges into practical recommendations that improve business processes, systems and user experiences.
You will facilitate workshops, conduct interviews, engage stakeholders and develop artefacts such as journey maps, service blueprints, process flows and prototypes to support implementation.
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Service Designer – Digital Solutions in Sydney employer: NSW Department of Customer Service
The NSW Department of Customer Service is an exceptional employer, offering a dynamic work environment in the heart of Sydney CBD with hybrid working options. Employees benefit from a strong focus on professional development, collaborative team culture, and the opportunity to engage in impactful projects that shape the future of digital services in government. With a commitment to diversity and inclusion, the department ensures that all voices are heard and valued, making it a rewarding place for legal professionals to thrive.
Contact Details:
NSW Department of Customer Service Recruitment Team
