Service Designer – Digital Solutions (Temporary, Full‐Time) in Sydney

Service Designer – Digital Solutions (Temporary, Full‐Time) in Sydney

Sydney Temporary 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Design user-friendly services and improve business processes through research and insights.
  • Company: Join SafeWork NSW, a leader in workplace safety and innovation.
  • Benefits: Gain valuable experience in a supportive team environment with opportunities for growth.
  • Other info: Temporary full-time role with potential for future opportunities.
  • Why this job: Make a real difference by enhancing user experiences and streamlining systems.
  • Qualifications: Strong research skills and a passion for design thinking.

The predicted salary is between 63000 - 77000 $ per year.

Safe Work NSW is seeking a Service Designer to join the Digital Solutions and Systems Performance team.

You will use research, discovery and evidence-based insights to translate complex challenges into practical recommendations that improve business processes, systems and user experiences.

You will facilitate workshops, conduct interviews, engage stakeholders and develop artefacts such as journey maps, service blueprints, process flows and prototypes to support implementation.

Service Designer – Digital Solutions (Temporary, Full‐Time) in Sydney employer: NSW Department of Customer Service

The NSW Department of Customer Service is an exceptional employer, offering a dynamic work environment in the heart of Sydney CBD with hybrid working options. Employees benefit from a strong focus on professional development, collaborative team culture, and the opportunity to engage in impactful projects that shape the future of digital services in government. With a commitment to diversity and inclusion, the department ensures that all voices are heard and valued, making it a rewarding place for legal professionals to thrive.

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Contact Details:

NSW Department of Customer Service Recruitment Team

We think you need these skills to ace Service Designer – Digital Solutions (Temporary, Full‐Time) in Sydney

Research Skills
Evidence-Based Insights
Workshop Facilitation
Stakeholder Engagement
Journey Mapping
Service Blueprinting
Process Flow Development